Colombia Online Privacy Policy
We at TIMES INTERNET LIMITED (TIL, Company, we, our, us) respect your privacy and are committed to protecting your personal data. In this privacy policy, we explain how we collect, use, and process your personal information when you access our Website or associated mobile application (each, an App and together, Apps ), for delivery of Services . Unless indicated otherwise, this privacy policy further applies to any related websites or other online properties owned or controlled by Company (together with the Websites and Apps, the Platforms ). Services mean to include all the content, services, information, and related made available to you “as is” from our Platforms.
This Privacy Policy must be read in conjunction and together with the Terms of Use of the particular Platform you are using, available at: https://www.colombiaonline.com/terms-of-use.html. Please note that links from our website may take you to external websites which are not covered by this policy. We recommend that you check their privacy policies before you access, use, or download from such sites. We will not be responsible for the content, function, or information collection policies of these external websites.
By accessing, downloading, using the Platform(s) that we operate, which has a direct link to this Policy, you agree to be governed by the Privacy Policy of the Company.
By agreeing to this Privacy Policy, you represent that you shall not access our Services by means of any mechanism or technology which conceals your actual geo-location or provides incorrect details of your location, (for example, use a virtual private network (VPN) to access our Services
. We shall not be responsible or liable for any processing or collection of your information if you use these mechanisms to access our Platforms and Services.
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1. Information We Collect
We will only collect your personal information where it is necessary for us to provide you with a service at your request, such as when you contact us, register an account on our website, avail of subscription services, or access the content on the Platform(s). We have discussed the manners of our collection of information, herein in greater detail for your reference:
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1.1. Information submitted to us:
You give us information about you whenever you use our services, such as by doing the following, some of the following categories of information are collected directly by us, and some are provided by you directly for the performance of certain functions:
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Accessing our Platforms by means of any web browser or device;
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Registration, subscribing for our Services on our Platforms;
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Enquiring about our products or services;
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Purchasing our subscription packages on the Platforms;
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Initiating and maintaining correspondence with us.
This information may include but not be limited to the following:
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Identification information such as user name, date of birth, gender, profile picture, qualification, location;
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Social media plugin details like – Facebook, Google, LinkedIn, Apple ID or any other– for the purpose of identification
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Contact information such as email address, mobile number;
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Payment information (this is securely collected and processed by our payment service provider exclusively);
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Additional information relevant to your use of our Platforms and Services, such as one time password sent for registration, your marketing preferences, place of employment and designation, survey responses and feedback;
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Financial information – Investment details, compensation details, salary range, where the relevant Service of the Platform requires such indicators.
We take extra precautions to ensure that such sensitive personal data is kept secure and confidential, and we will only retain this data for as long as necessary for the purposes for which we collect it.
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1.2. Information we collect automatically:
We collect information using cookies and other similar technologies to help distinguish you from other users of our Platforms, and streamline your online.
When you visit our Platforms, we may collect the following information:
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Your activity logs on the Platform(s) - Which pages you access, view and which links you follow;
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Your IP address/ device's serial number or unique identification number and general location, including country, address and pin code;
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A device identifier (cookie or IP address or Device ID or Android Advertiser ID / iDFA ID), or any other identifier;
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Details of the hardware and software that you are using to access the Platforms such as your computer/device name, your operating system, browser type and version, application version, operator name, screen size, CPU speed, and connection speed;
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Any passwords that you use on our Platforms or any other authentication token used to login;
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URL and time stamps;
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Details of your visits to our Platforms and the resources that you access, including, but not limited to, traffic data, location data, web logs and other communication data.
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1.3. Information we collect about you from other sources.
We may collect information about you from other sources. This may include the following:
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Publicly available information.
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Information you have shared publicly, including on social media. We collect your e-mail ID and the relevant public profile information, which may include your name, profile picture, age, gender, and any other pertinent information from such social media account which is, necessary for verification of your identity.
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We also receive information from you when you interact with our pages, Apps, groups, accounts, or posts on social media platforms.
This list is not exhaustive, and, in specific instances, we may need to collect additional data for the purposes set out in this policy.
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1.4. Information we receive about you from other sources
Sometimes you will have given your consent to other websites, services or third parties to provide information to us.
It could include information from third parties that we work with to provide our products and services, such as delivery companies, technical support companies and advertising companies. Whenever we receive information about you from these third parties, we will only use it in such manner that is already communicated to you, as per this Policy, and for such defined purposes only. We may further collect additional analytics reports, information from other services, websites, who work together with us.
When you chose any subscription or paid service, we or our payment gateway provider may collect and/or process your personal information such as address or billing information, including your credit/debit card number and expiration date etc. as per the terms of this Policy. Any financial information provided by you will be processed by such third parties who provide the functionalities for such Services to us, for effective processing. We encourage you to familiarize yourself with the privacy policies provided by such third parties prior to providing them with your information or entering into any transactions with them.
Marketing and Analytics
We may use Web Beacons to track your online usage patterns in an anonymous manner, without collection your personally identifiable information. We may also use web beacons in HTML emails that we send subscribers who have opted in to receive email from us, to determine whether our recipients have opened those emails and/or clicked on links in those emails.We use this information to inter-alia deliver our web pages to you upon request, to tailor our Platform(s) to the interests of our users, to measure traffic within our Platform(s) to improve the quality, functionality and interactivity of our Platform(s) and let advertisers know the geographic locations from where our Users come without personally identifying the users.
We place website beacons to collect data for our partners, we require our partners to inform users on their privacy policy page that the webpage uses website beacons. This option will only be recorded in your current browser and will not be recorded in your user history.
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2. Purpose of Collection of Information.
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2.1. We collect information (including Personal Information) to provide the Services and for the purposes as outlined below including but not limited to:
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to help us identify you when you log into the Platform and when you register an account with us, and, to map a specific profile with an authorized user;
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to help facilitate in-app purchases and make subscribed and paid content available to you;
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to enhance the quality of services that we provide and improve your experience during browsing;
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to personalize your browsing experience on the Platform(s);
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to recommend videos, content, news to users they might be interested in;
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for providing location-based services;
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for the performance of a contractual and legal obligation;
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to communicate with you;
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to provide you with news, special offers, general information, commercial communications about other products and services along with marketing information and surveys;
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to provide and process service requests initiated by you.
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Notification of any changes in the terms of use or privacy policy;
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Resolution of any queries related to your use of Services.
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Any other new services developed by us, our affiliates, subsidiaries and /or third party partners
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3. Sharing and Use
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3.1. We may share your information with our trusted partners or third parties who provide us with support services, for meeting the obligations agreed to between you and us.
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3.2. We may use and/or disclose your information with the Company-controlled businesses, affiliates, subsidiaries and other entities within the Times group of companies, other third party business partners, service providers including but not limited to services provider, advertising networks, technology partner, social networks and any other third parties:
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to assist them to reach out to you in relation to their programs or campaigns (including marketing and sales) and to process your query / requests (such as job application) and/or provide with the services;
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to process payments on our behalf. Our payment provider will collect and process your payment details; we will not store or have access to your full credit or debit card details, except any transactional information for the purpose of reconciliation of transactions on our Platform(s).
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to send e-mails, instant messages, social media messages and SMS messages and/or manage contact management systems.
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recommendations services, ad tech services, analytic services, including but not limited to click stream information, browser type, time and date, information about your interactions with advertisements and other content, including through the use of cookies, beacons, mobile ad identifiers, and similar technologies, in order to provide content, advertising, or functionality or to measure and analyze ad performance, on our Services or Platforms and on 3rd party platforms.
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serve ads on our Platforms, affiliate websites, and any other digital platform available on the internet. However, the privacy policy of such digital platform shall be applicable upon the processing of information on such third party digital platform.
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to assist and to reach out to you in relation to various programs or campaigns (including marketing and sales) and/or to process your query / requests.
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3.3. We may further be required to share your personal information in certain exceptional circumstances; this would be where we believe that the disclosure is:
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Required by the law, or in order to comply with judicial proceedings, court orders or legal or regulatory proceedings.
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Necessary to protect the safety of our employees, our property or the public.
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Necessary for the prevention or detection of crime, including exchanging information with other companies or organizations for the purposes of fraud protection and credit risk reduction.
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Proportionate as part of a merger, business, or asset sale, in the event that this happens we will share your information with the prospective seller or buyer involved.
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4. Data Retention
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4.1. We will only store your personal information for as long as we need it for the purposes for which it was collected. Retention periods for records will also be based on the type of record, the nature of the activity and product and service that the same is associated with, linked to.
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4.2. We retain your information till such period that is required for the purposes of us meeting your requests on our Platforms, and in compliance with the applicable laws, statutory requirements.
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5. Information Security.
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5.1. We take commercially reasonable technical, physical, and organizational steps to safeguard any information you provide to us, to protect it from unauthorized access, loss, misuse, or alteration.
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5.2. We try to ensure that all information you provide to us is transferred securely via the website (always check for the padlock symbol in your browser, and “https” in the URL, to ensure that your connection is secure).
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5.3. All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
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5.4. Although we take reasonable security precautions, no computer system or transmission of information can ever be completely secure or error-free, and you should not expect that your information will remain private under all circumstances. The Company will not be liable for any damages of any kind arising from the use of the Platform, including, but not limited to any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly or any loss of data, use, good-will, or other intangible losses.
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6. Data Subject Rights
If you require any further information about your rights as explained below, or if you would like to exercise any of your rights, please reach out to us by writing to the Grievance Officer of the Company.
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6.1.You have the right to access your personal data.
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6.2.You have the right to correct any inaccurate or incomplete personal data
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6.3.You have the right to withdraw your consent
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6.4.You have the right to request deletion of your account
However, we may maintain backup copies of your information, to the extent necessary to comply with our legal obligations.
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7. Cross-Border Transfers
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7.1. We operate globally and may transfer your personal information to individual companies of the Times Internet Limited affiliated companies or third parties in locations around the world for the purposes described in this privacy policy, only upon satisfaction that the country has an adequate and appropriate level of protection, and the transfer of information is lawful. We shall comply with our legal and regulatory obligations in relation to your Information, including having a lawful basis for transferring Personal Information and putting appropriate safeguards in place to ensure an adequate level of protection for the Personal Information. We will also ensure that the recipient in such alternate country is obliged to protect your Information at a standard of protection comparable to the protection under applicable laws. Our lawful basis for such transfer will be either on the basis of content or one of the safeguards permissible by laws.
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8. Children Privacy
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8.1. You must have attained the age of majority to be able to use and access our Services. If you are a minor in your jurisdiction, your registration and use of our Services must be with the supervision of an adult.
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8.2. As a parent or legal guardian, please do not allow your minors under your care to submit Personal Information to us. In the event that such Personal Information of a minor is disclosed to us, you hereby consent to the processing of the minor’s Personal Information and accept and agree to be bound by this Privacy Policy and take responsibility for his or her actions.
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8.3. However, if the Company is notified that the personal data of individuals below the age of majority has been collected by Us, without user or parental consent, We shall take all necessary steps to delete such information from our servers. As a parent or legal guardian, you are encouraged to reach out to the Grievance Officer, for redressal of any complaints in relation to collection of children data.
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9. Changes to the Privacy Policy
Any changes we make to our privacy policy in the future, to incorporate necessary changes in technology, applicable law, will be posted on this page and, where appropriate, notified to you by e-mail. Your use of the Services after such notice shall be deemed as acceptance of such changes to our Privacy Policy. Please check back frequently to see any updates or changes to our privacy policy.
This version was last updated on [10th-Jan-2023] and historic versions can be obtained by contacting us.
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10. Grievance Redressal
If you have any complaints, concerns with regards to the use, storage, deletion, and disclosure of your personal information provided to Us, you may reach out to the designated Grievance Officer. The Grievance Officer appointed by Times Internet Limited is Mitin Krishan Kumar. who can be contacted at colombia@timesinternet.in.
You can also write to:
Address:
Times Internet Limited
391, Udyog Vihar, Phase - III,
Gurgaon, Haryana 122002, India
Ph: 0124-4518550
India
Please ensure that you do not share any feedback communication with an unauthorized member of the Company; the Company will not be responsible for the resolution of your query, in such case. If you choose to write to Us, you must address such communication to “Grievance Officer” and provide the following information:
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a. Your identification details – Name, Times Identification ID, if applicable;
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b. Details of your specific concern(s);
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c. Clear statement as to whether the information is personal information or sensitive personal information;
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d. Your address, telephone number or e-mail address;
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e. A statement that you have a good-faith belief that the information has been processed incorrectly or disclosed without authorization, as the case may be;
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f. A statement, under penalty of perjury, that the information in the notice is accurate, and that the information being complained about belongs to you;
The Company may reach out to you to confirm or discuss certain details about your complaint and issues raised.
Colombia Online Privacy Policy
Times Internet Limited, (“TIL”) is a wholly owned subsidiary of Bennett Coleman & Co. Limited and powers / manages the website https://ads.colombiaonline.com/ ,https://www.colombiaonline.com/ and its sub-domains thereof (collectively referred to as “Site”).
TIL respects the privacy of its users and is committed to protect it in all respects. With a view to offer most enriching and holistic internet experience to its users, TIL offers a vast repository of online sites and variety of community services. This privacy policy (the "Privacy Policy") describes how Colombia Ad-Tech ("Colombia Online", "We", “Our” or "Us") collects and uses personal information relating to its users (“Customers”) visiting the Colombia Online website
We are data controller of the personal information that we collect on our Site about Our Customers.
If you have any questions or comments regarding this Privacy Policy or its enforcement, please contact us at colombia.dpt@timesinternet.in Where appropriate we may refer you as Our Customer with respect to any queries raised with us as being the data controller.
Application of this Privacy Policy
Please read this Privacy Policy carefully - By visiting our Site or using/availing Colombia Ad-Tech service (the "Service"), you confirm that you have read about and understand our use and processing of your personal information as set out in this Privacy Policy.
If you are a Customer using the Service, this Privacy Policy is to be read in conjunction with Our Terms of Service. "Terms of Service" as used herein shall refer to Our online terms of use as well as the terms of any master service agreement or other agreement governing use of the Service. Customers agree to be bound by the Terms of Service and to have read and understood this Privacy Policy. Capitalized terms used here and defined in the Terms of Service shall have the meanings set forth in the Terms of Service. Any additional agreements to which Customers agree governing the provision of optional Colombia Ad-Tech features shall take precedence over the terms of this Privacy Policy to the extent of any differences, so please read such order forms or additional agreements carefully.
This Privacy Policy only addresses activities on Our Site and usage of our Services.
User Consent
By using the Site, you agree to our terms of collection, storage and use of your personal information which you provide to us in accordance with this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding for further operations. In case of any roaming Customer profile or if you are a traveller visiting various countries around the world and avail our services, then we will consider the country of registration as your primary country and the consents obtained at the time of registration will be valid for your processing of personal information.
What information we collect and how we use it
‘Personal Information’ or ‘PII’ is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual’s name, postal address, email address, mobile number and any other identifier indicating to that particular person. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.
Information you provide to us
To avail certain sites / services on our websites, Customers are required to provide certain information for the registration process that may include but not limited to:
- 1) Your Name
- 2) Company Name
- 3) Company Address
- 4) City
- 5) State
- 6) Country
- 7) Pin code
- 8) Contact details (such as mobile number, telephone number, etc.)
For Customers specifically, We collect and store personal information that Our Customers submit to Us, such as their names and e-mail addresses, to allow Us to identify Customers, provide the Service and notify Customers of changes or updates to the Service.
When customers sign up or fill any leads to use our services or uses Colombia’s portal, we collect Information such as the customer's name, email address, address, telephone number, billing information, GST information and any other Information the customers may choose to provide to us on the Site.
If a Customer elects to provide it, We also collect and store the Customer’s phone number, which We use to assist Us in providing the Service, including to contact them in account recovery and other scenarios.
We also collect Customers’ user ID and password information to enable them to log into and use the Service.
Information we collect through third party
The Report Issue functionality on our Site is maintained separately by a third party vendor, Zoho. If you report any issues here, the information which is provided by you through this functionality is stored by Zoho and then passed on to us for issue resolution. We collect and store such information.When you chose any subscription or paid service, Our payment gateway provider may collect your personal information such as address or billing information, including your credit/debit card number and expiration date etc. We may receive email ID, name, mobile number and some financial or transactional information (for e.g., transaction id, etc.) from third party vendors in case of payments, for reconciliation and validation of transactions and also for the purpose of resolutions of complaints (in case of failed transactions and refunds).
Subscription or Paid service data
When you chose any subscription or paid service, Our payment gateway provider may collect your personal information such as address or billing information, including your credit/debit card number and expiration date etc. We may receive email ID, name, mobile number and some financial or transactional information (for e.g., transaction id, etc.) from third party vendors in case of payments, for reconciliation and validation of transactions and also for the purpose of resolutions of complaints (in case of failed transactions and refunds).
Our legal basis for use of your personal information
We consider that the legal basis for using your personal information as set out in this Privacy Policy are as follows:
Our use of your personal information is necessary:
- a. to perform Our obligations in connection with the Terms of Use which you accept by using the Service and/or to comply with Our contract to provide Services to you or (if you are an employee of a Customer) your employer; or
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b. for Our legitimate interests or the legitimate interests of others (for example to ensure the security of Our Site) such as -
- 1) run, grow and develop Our business;
- 2) operate Our Site;
- 3)allow Us to identify Customers;
- 4) provide the Service;
- 5) notify Customers of changes or updates to the Service;
- 6) contact you in account recovery and other scenarios (such as breach notifications);
- 7) assist in login and other uses related to Customers’ use of the Service;
- 8) perform systems administration activities;
- 9) track visitor trends;
- 10) enable you to log into and use the Service;
- 11) send marketing emails;
- 12) for billing and invoicing as per our services consumed
- 13) send account related emails
- C. If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by contacting us at colombia.dpt@timesinternet.in and we will stop doing so. However, if you withdraw your consent, this may impact the ability for us to be able to provide Our Services.
Billing information
Based on your purchases for availing Our services, payment gateway partners may collect information with respect to your credit/debit card details or other bank account details along with your billing address. We may disclose Customer’s information like name, email, mobile number, etc., to vendors, contractors, or others who assist Colombia in delivering certain services (e.g. wallet payment). This information is stored by our payment gateway partners,. For instance, Colombia Online will be using the third party payment gateway partner such as PayU to process and facilitate the payment of your advertising fee to Colombia Online. Please note that Colombia Online does not directly collect any financial information such as credit card or debit card or net banking details from you. Such payment gateway partners are not controlled by us. When you visit such payment gateways you do so at your own risk. These payment gateways may have their own privacy policies in place, which we recommend you review if you visit any such payment gateways. We do not assume any responsibility or liability for such payment gateways, the content of such payment gateways and their privacy practices, nor do we endorse them. We encourage you to familiarize yourself with the privacy statements provided by such payment gateways prior to providing them with information about you or entering into any transactions with them.
While transacting with these payment gateways, you may provide your financial information including without limitation your bank account details, credit card account details or your details pertaining to any payment settlement or pre-paid instrument service provider. Your Personal Information, Sensitive Personal Data and financial information will be dealt by these payment gateways in accordance with their respective privacy policies and other terms and conditions and Colombia Online shall not be liable, accountable or responsible for Your Personal Information, Sensitive Personal Data and Financial Information which you provide to these payment gateways.
Onward transfer - disclosure of information to third parties
Except as expressly set out in this Privacy Policy, We will not sell, lease or exchange the personal information relating to Our Customers; to third parties without first obtaining express consent, unless permitted or required by law.
TIL shares the personal information to any third-party without obtaining the prior consent of the Customer in the following limited circumstances:
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i) Public Authority or Compliance with Law
When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these terms and for complying with the applicable laws and regulations.
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ii) Group Companies
TIL proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy, any other appropriate confidentiality and security measures. -
iii) Enforce Our Terms of Use and agreements
We may disclose your personal information to third parties in order to enforce or apply Our Terms of Service, or any other agreement or to respond to any claims, to protect Our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity.
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iv) Protect rights and property
We may disclose your personal information to protect the rights, property, or safety of Colombia Online, Our staff, Our Customers or other persons. This may include exchanging personal information with other organizations for the purposes of fraud protection.
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v) Legal
In the event Colombia Online is merged with or acquired by another company or in case of re-organization or re-structuring of business, we and our affiliates may share your personal information, wholly or in part, with another business entity.
Information use by the company
The Information as supplied by the Customers enables us to improve the Services and provide you the most user-friendly experience. In some cases/provision of certain service(s) or utility (ies), we may require your contact address as well. All required information is service dependent and the Company may use the above said Customer Information to, maintain, protect, and improve the Services (including advertising on the "Website") and for developing new services. We may also use your email address or other personally identifiable information to send commercial or marketing messages with your consent [with an option to subscribe / unsubscribe (where feasible)]. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, for notifying you in case of breach incidents, etc.)
Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc.
Any posted/uploaded/conveyed/communicated by Customers on the public sections of the "Website" becomes published content and is not considered personally identifiable information subject to this Privacy Policy.
When you register with our Services, we contact you from time to time about updating of your personal information to provide the Customers such features that we believe may benefit / interest you
How long we store your personal information
We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time for which We retain personal information depends on the purposes for which We collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend Our legal rights.
Except as required by applicable laws or in order to defend any actual or possible legal claims, We will take reasonable steps to return or irretrievably delete all personal data processed on behalf of Our Customers when it is no longer required to exercise or perform Our rights or obligations under Our Terms of Service, and in any event within 6 months of expiry or termination of Our Terms of Service.
Choice, access and your rights
A. Accessing and updating personal information
When you use TIL's websites, we make good efforts to provide you, with access to your personal information as and when requested. We shall further ensure that any personal information or sensitive personal data found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data to be retained by law or for legitimate business purposes.
You can exercise these rights by sending us an e-mail at colombia.dpt@timesinternet.in
If any advertiser wish to verify, correct, update the information provided, he/she may login to the portal and change under billing information tab or can raise the request under report issue.
B. Data portability
In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible). Please note that we may not be able to provide you with the data that has already undergone pseudonomyisation or anonymization where we will be unable to identify you as an individual.
You can exercise these rights by sending us an e-mail at colombia.dpt@timesinternet.in
C. Data retention and erasure
We retain your personal information as long as necessary for the performance of the contract between you and us to comply with our legal obligations.
If you no longer want us to use your information then you can request that we erase your personal information and close your Colombia Online account, by sending us an email at colombia.dpt@timesinternet.in.
Please note that if your request for the erasure of your personal information;
- • We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a Colombia Online account for fraud or safety reasons, we may retain certain information from that account to prevent that Customer from opening a new account in the future.
- • We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
- • Because we maintain copies of personal information to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
D. Withdrawing consent
For withdrawing your consent at any time during the tenure of your services with us, where consent is our lawful basis for processing your data, you may choose to do so by sending us an e-mail at colombia.dpt@timesinternet.in.
We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your personal information for that purpose.
E. Objection to processing and restriction of processing
Where your personal information is processed for direct marketing purposes, or where our lawful basis of processing your information is legitimate interest, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an e-mail to us at colombia.dpt@timesinternet.in.
Currently, we do not process any of your personal information for our legitimate interests.
Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate.
We may take 30 days from the date of receipt of request to complete your requests. However, if the nature of the requests are excessive in nature or would require significant effort then may ask for an extension of 60 days by giving a prior notice to you with the reason for the extension.
We ask individual Customers to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
F. Complaints
You can write to our data protection officer in case of any grievance or compliant. You have the right to complain about the data processing activities carried out by Colombia Ad-Tech before the competent data protection authorities.
If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact our customer support team via colombia.dpt@timesinternet.in.
Cookies
To improve the responsiveness of the Site for our Customers, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a user identification (User ID) to identify You. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. We receive and store certain types of information whenever you interact with us via website, application or service through your computer/laptop/netbook or mobile/tablet/pad/handheld device etc. We only capture cookies essential for the functioning of our Service and do not capture any information that may uniquely identify you.
Links to third party websites
TIL includes links to other websites. Such sites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.
Privacy protection for children
Colombia doesn't knowingly show any interest based advertisement to & collect and maintain data from children less than 18 years of age. If we realize we have unknowingly collected data from children less than 18 years of age, we make considerable efforts to remove such information from our system.
Security
We take appropriate security measures to protect against unauthorized access to the data or unauthorized alteration, disclosure or destruction of the same. These include internal reviews of our data collection, storage, processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on TIL is securely stored within the TIL controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited.
If you know or have reason to believe that your Colombia Online account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team.
Data transfer, storage and processing
We may transfer your personal information to individual companies of the TIL affiliated companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. Additionally, when using or disclosing personal information transferred from the European Union, we use standard contractual clauses approved by the European Commission, adopt other means under European Union law for ensuring adequate safeguards.
Colombia is operated in the Republic of India. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the United States, the European Union, Canada or elsewhere outside of India, please be aware that information we collect may be transferred to and processed in India. By using the service, or providing us with any information, you consent to the transfer of such information in and to India and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.
Notification of changes
If We change this Privacy Policy and seek to use personal information which has already been collected and stored by Us in a manner which is different from that stated at the time of collection, We will either notify the relevant website visitors and/or Customers via e-mail or otherwise in some manner through the Site or Service.
If We make any material changes in Our privacy practices that do not affect personal information already collected and stored by Us, We will post a notice on Our Site notifying Customers of the change.
Contact us
I. Support
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services that may interest you. Any complaints or request or concerns with regards to the content or to report any abuse of laws or breach of these terms may be taken up with the designated grievance officer as mentioned below via post or by sending an email to colombia.dpt@timesinternet.in
II.Data controller officer
The data protection officer (DPO) appointed by TIL is Bhavana Raina who can be contacted at dpo@timesinternet.in
You can also write to:
Times Internet Limited
Express Building, 9-10, Bahadurshah Zafar Marg, New Delhi - 110002
If you have any queries, complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please do contact our Data Protection Officer.
Colombia Online Privacy Policy
Times Internet Limited, (“TIL”) is a wholly owned subsidiary of Bennett Coleman & Co. Limited and powers / manages the website https://ads.colombiaonline.com/ ,https://www.colombiaonline.com/ and its sub-domains thereof (collectively referred to as “Site”).
TIL respects the privacy of its users and is committed to protect it in all respects. With a view to offer most enriching and holistic internet experience to its users, TIL offers a vast repository of online sites and variety of community services. This privacy policy (the "Privacy Policy") describes how Colombia Ad-Tech ("Colombia Online", "We", “Our” or "Us") collects and uses personal information relating to its users (“Customers”) visiting the Colombia Online website
This Privacy Policy only applies to the personal information of Our Customers from California region under the California Consumer Privacy Act (“CCPA”),
If you have any questions or comments regarding this Privacy Policy or its enforcement, please contact us at colombia.dpt@timesinternet.in. Where appropriate we may refer you as Our Customer with respect to any queries raised with us as being the data controller.
Application of this Privacy Policy
Please read this Privacy Policy carefully - By visiting our Site or using/availing Colombia Ad-Tech service (the "Service"), you confirm that you have read about and understand our use and processing of your personal information as set out in this Privacy Policy.
If you are a Customer using the Service, this Privacy Policy is to be read in conjunction with Our Terms of Service. "Terms of Service" as used herein shall refer to Our online terms of use as well as the terms of any master service agreement or other agreement governing use of the Service. Customers agree to be bound by the Terms of Service and to have read and understood this Privacy Policy. Capitalized terms used here and defined in the Terms of Service shall have the meanings set forth in the Terms of Service. Any additional agreements to which Customers agree governing the provision of optional Colombia Ad-Tech features shall take precedence over the terms of this Privacy Policy to the extent of any differences, so please read such order forms or additional agreements carefully.
This Privacy Policy only addresses activities on Our Site and usage of our Services.
Links to third party websites
TIL includes links to other websites. Such sites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.
User Consent
By using the Site, you agree to our terms of collection, storage and use of your personal information which you provide to us in accordance with this policy. In case of any roaming Customer profile or if you are a traveller visiting various countries around the world and avail our services, then we will consider the geography from where You are accessing our site - and the consents obtained at the time of registration will be valid for your processing of personal information once you return back to the location of registration.
Collection, Usage and Source of Personal Information
‘Personal Information’ or ‘PII’ is defined as “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” such as the individual’s name, postal address, email address, mobile number and any other identifier indicating to that particular person. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information. We or our service providers may collect the below categories of information for the business or commercial purposes.
| Categories of personal information We collect | Categories of sources | Examples of uses |
| Personal Identifiers Such as name, Company Name, email address, photograph, designation, contact number, website, username, employment related information, Google sign in id | -You, if you choose to provide it to Us |
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| Device information and Location identifiersSuch as IP address; unique device ID, UUID, Latitude, Longitude, country code, GAID, IDFA |
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Browsing/navigating data
Cookies Please refer to our Cookie Policy for more details |
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Usage and log data
Such as devices details, interests, page views and interaction with the Site |
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Information we collect through third party
When you register with us as Advertiser/Publisher, your details are captured through a form maintained by our associated vendor, Hubspot and passed on to us for further action. Please note that Hubspot does not process your personal information. Additionally, The Report Issue functionality on our Site is maintained separately by a third party vendor, Zoho. If you report any issues here, the information which is provided by you through this functionality is stored by Zoho and then passed on to us for issue resolution. We collect and store such information.
Subscription or Paid service data
When you chose any subscription or paid service, Our payment gateway provider may collect your personal information such as address or billing information, including your credit/debit card number and expiration date etc. We may receive email ID, name, mobile number and some financial or transactional information (for e.g., transaction id, etc.) from third party vendors in case of payments, for reconciliation and validation of transactions and also for the purpose of resolutions of complaints (in case of failed transactions and refunds).
Business or Commercial Purpose for Collection of Personal Information
We collect the personal information described above for a variety of business purposes such as-
- • To perform Our obligations in connection with the Terms of Use which you accept by using the Service and/or to comply with Our contract to provide Services to you or (if you are an employee of a Customer) your employer; or
- • To run, grow and develop Our business;
- • To operate Our Site;
- • To allow Us to identify Customers;
- • To provide the Service;
- • To enable user registration as Advertiser/ Publisher;
- • To notify Customers of changes or updates to the Service;
- • To contact you in account recovery and other scenarios (such as breach notifications);
- • To assist in registration, login and other uses related to Customers’ use of the Service; login and other uses related to Customers’ use of the Service;
- • To perform systems administration activities;
- • To track visitor trends;
- • To enable you to log into and use the Service;
- • To send marketing emails and newsletters;
- • For you to report any issue regarding the Services
- • For contacting Us
- • For providing you personalized Services
- • For providing Advertising
- • For billing and invoicing as per our services consumed
- • Sending account related emails
If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by contacting us at colombia.dpt@timesinternet.in and we will stop doing so. However, if you withdraw your consent, this may impact the ability for us to be able to provide Our Services.
Billing information
Based on your purchases for availing Our services, payment gateway partners may collect information with respect to your credit/debit card details or other bank account details along with your billing address. We may disclose Customer’s information like name, email, mobile number, etc., to vendors, contractors, or others who assist Colombia in delivering certain services (e.g. wallet payment). This information is stored by our payment gateway partners. For instance, Colombia Online will be using the third party payment gateway partner such as PayU to process and facilitate the payment of your advertising fee to Colombia Online. Please note that Colombia Online does not directly collect any financial information such as credit card or debit card or net banking details from you. Such payment gateway partners are not controlled by us. When you visit such payment gateways you do so at your own risk. These payment gateways may have their own privacy policies in place, which we recommend you review if you visit any such payment gateways. We do not assume any responsibility or liability for such payment gateways, the content of such payment gateways and their privacy practices, nor do we endorse them. We encourage you to familiarize yourself with the privacy statements provided by such payment gateways prior to providing them with information about you or entering into any transactions with them.
While transacting with these payment gateways, you may provide your financial information including without limitation your bank account details, credit card account details or your details pertaining to any payment settlement or pre-paid instrument service provider. Your Personal Information, Sensitive Personal Data and financial information will be dealt by these payment gateways in accordance with their respective privacy policies and other terms and conditions and Colombia Online shall not be liable, accountable or responsible for Your Personal Information, Sensitive Personal Data and Financial Information which you provide to these payment gateways.
Onward transfer - disclosure of information to third parties
Except as expressly set out in this Privacy Policy, We will not sell, lease or exchange the personal information relating to Our Customers; to third parties without first obtaining express consent, unless permitted or required by law.
TIL shares the personal information to any third-party without obtaining the prior consent of the Customer in the following limited circumstances:
i) Associated Service Providers
Companies associated with us who process personal information on Our behalf to provide Services such marketing, reporting issues and deriving analytical insights. The personal data is shared to our associated Service Providers under appropriate contractual agreements to safeguard your personal data from any misuse, leak, reselling and unauthorized access.
ii) Associated Third Parties
We may share or disclose the data with Third Parties for various purposes as generating lead campaigns, providing advertisements and managing data captured. We share or disclose your information to third parties only upon obtaining explicit consent from you. In case you do not wish Colombia to share or disclose your personal information to any third parties, you can do so by referring to the Do Not Sell My Info section in this Privacy Policy
iii) Public Authority or Compliance with Law
When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these terms and for complying with the applicable laws and regulations.
iv) Group Companies
TIL proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy, any other appropriate confidentiality and security measures.
v) Enforce Our Terms of Use and agreements
We may disclose your personal information to third parties in order to enforce or apply Our Terms of Service, or any other agreement or to respond to any claims, to protect Our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity.
vi) Protect rights and property
We may disclose your personal information to protect the rights, property, or safety of Colombia Online, Our staff, Our Customers or other persons. This may include exchanging personal information with other organizations for the purposes of fraud protection.
vii) Legal
In the event Colombia Online is merged with or acquired by another company or in case of re-organization or re-structuring of business, we and our affiliates may share your personal information, wholly or in part, with another business entity.
Information use by the company
The Information as supplied by the Customers enables us to improve the Services and provide you the most user-friendly experience. In some cases/provision of certain service(s) or utility (ies), we may require your contact address as well. All required information is service dependent and the Company may use the above said Customer Information to, maintain, protect, and improve the Services (including advertising on the "Website") and for developing new services. We may also use your email address or other personally identifiable information to send commercial or marketing messages with your consent [with an option to subscribe / unsubscribe (where feasible)]. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, for notifying you in case of breach incidents, etc.)
Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc.
Any posted/uploaded/conveyed/communicated by Customers on the public sections of the "Website" becomes published content and is not considered personally identifiable information subject to this Privacy Policy.
When you register with our Services, we contact you from time to time about updating of your personal information to provide the Customers such features that we believe may benefit / interest you
How long we store your personal information
We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time for which We retain personal information depends on the purposes for which We collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend Our legal rights.
Except as required by applicable laws or in order to defend any actual or possible legal claims, We will take reasonable steps to return or irretrievably delete all personal data processed on behalf of Our Customers when it is no longer required to exercise or perform Our rights or obligations under Our Terms of Service,
California Residents’ Rights
A. Right to Know
When you use TIL's websites, we make good efforts to provide you, with access to your personal information as and when requested. You can request and receive a copy of the specific pieces of the personal information that We have collected from you in the last 12 months of making the request. You will receive the copy of your requested information electronically in a portable and technically feasible format, free of charge. This request can be made by the user twice in a period of 12 months.
We shall further ensure that any personal information or sensitive personal data found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data to be retained by law or for legitimate business purposes.
You can exercise these rights by sending us an e-mail at colombia.dpt@timesinternet.in or filling out the request form here.
If any advertiser wish to verify, correct, update the information provided, he/she may login to the portal and change under billing information tab or can raise the request under report issue.
B. Right to Delete
We retain your personal information as long as necessary for the performance of the contract between you and us to comply with our legal obligations.
If you no longer want us to use your information then you can request that we delete your personal information and close your Colombia Online account, by sending us an email at colombia.dpt@timesinternet.in or filling out the request form here.
Please note that if your request for the erasure of your personal information;
- ● We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a Colombia Online account for fraud or safety reasons, we may retain certain information from that account to prevent that Customer from opening a new account in the future.
- ● We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
- ● Because we maintain copies of personal information to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
- ● In certain cases where deletion of your personal information is not feasible, We will implement appropriate measures to deidentify it so that it no longer associates with You
Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate.
We may take 45 days from the date of receipt of request to complete your requests. However, if the nature of the requests are excessive in nature or would require significant effort then may ask for an extension of 45 days by giving a prior notice to you with the reason for the extension.
We ask individual Customers to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
Do Not Sell My Info
Under CCPA, users based out of California have the right to “Opt Out” of sale of their information at any time. Please be advised that Colombia does not sell personal information for monetary consideration; however, we may share certain personal information with third parties under circumstances which might be deemed a “sale” under the California Consumer Privacy Act
Therefore, if you would like to proceed with your “Do Not Sell My Info” request, use the following button.
Alternatively, you can submit a request via colombia.dpt@timesinternet.in that includes your name, registered email id or mobile number.
Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally required affirmative authorization.
Cookies
To improve the responsiveness of the Site for our Customers, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a user identification (User ID) to identify You. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. We receive and store certain types of information whenever you interact with us via website, application or service through your computer/laptop/netbook or mobile/tablet/pad/handheld device etc. We only capture cookies essential for the functioning of our Service and do not capture any information that may uniquely identify you.
Privacy protection for children
Colombia doesn't knowingly show any interest based advertisement to & collect and maintain data from children less than 16 years of age. If we realize we have unknowingly collected data from children less than 16years of age, we make considerable efforts to remove such information from our system.
Security
We take appropriate security measures to protect against unauthorized access to the data or unauthorized alteration, disclosure or destruction of the same. These include internal reviews of our data collection, storage, processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on TIL is securely stored within the TIL controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited.
If you know or have reason to believe that your Colombia Online account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team
Data transfer, storage and processing
We may transfer your personal information to individual companies of the TIL affiliated companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. Additionally, when using or disclosing personal information transferred from California we ensure adequate measures are implemented at the time of transfer, storage and processing.
Colombia is operated in the Republic of India. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the United States, the European Union, Canada or elsewhere outside of India, please be aware that information we collect may be transferred to and processed in India. By using the service, or providing us with any information, you consent to the transfer of such information in and to India and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.
Notification of changes
If We change this Privacy Policy and seek to use personal information which has already been collected and stored by Us in a manner which is different from that stated at the time of collection, We will either notify the relevant website visitors and/or Customers via e-mail or otherwise in some manner through the Site or Service.
If We make any material changes in Our privacy practices that do not affect personal information already collected and stored by Us, We will post a notice on Our Site notifying Customers of the change.
Metrics
California law requires Us to compile metrics for the previous calendar year regarding consumer requests and responses catered. The same will be performed at TIL level and we shall publish the metrics on our corporate policy at July every year..
Contact us
I. Support
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services that may interest you. Any complaints or request or concerns with regards to the content or to report any abuse of laws or breach of these terms may be taken up with the designated grievance officer as mentioned below via post or by sending an email to our grievance officer at colombia.dpt@timesinternet.in .
II. Complaints
You can write to our data protection officer in case of any grievance or compliant. You have the right to complain about the data processing activities carried out by Colombia Ad-Tech before the competent data protection authorities.
If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact our customer support team via colombia.dpt@timesinternet.in.
III. Data controller officer
The data protection officer (DPO) appointed by TIL is Mr. Sumit Malhotra who can be contacted at dpo@timesinternet.in
You can also write to:
Times Internet Limited
Express Building, 9-10, Bahadurshah Zafar Marg, New Delhi - 110002
If you have any queries, complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please do contact our Data Protection Officer.