Colombia Online Privacy Policy
Times Internet Limited, (“TIL”) is a wholly owned subsidiary of Bennett Coleman & Co. Limited and powers / manages the website https://ads.colombiaonline.com/and its sub-domains thereof.
TIL respects the privacy of its users and is committed to protect it in all respects. With a view to offer most enriching and holistic internet experience to its users, TIL offers a vast repository of online sites and variety of community services. This privacy policy (the "Privacy Policy") describes how Colombia Ad-Tech ("Colombia Online", "We", “Our” or "Us") collects and uses personal information of the users (“Customer Visitors”) collected from Publisher or Advertiser Websites (“Customers”)
We may be the data processor or data controller of the personal information that We collect about Customer Visitors, depending upon which of our services is used by the Customer.
If you have any questions or comments regarding this Privacy Policy or its enforcement, please contact Us at colombia.dpt@timesinternet.in.
Application of this Privacy Policy
Please read this Privacy Policy carefully - By visiting our Site or using/availing Colombia Ad-Tech service (the "Service" or “Platform”), you confirm that you have read about and understand our use and processing of your personal information as set out in this Privacy Policy.
This Privacy Policy is only applicable for the Colombia Online Platform which collects, processes, stores personal information about Customer Visitors from our Customer Websites.
All capitalized terms that have not been specifically defined herein shall have the same meaning as provided under the Terms of Use.
What information we collect and how we use it
‘Personal Information’ or ‘PII’ is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual’s name, postal address, email address, mobile number and any other identifier indicating to that particular person. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.
We use the information We collect from Customer Visitors to create a secure and personalized service.
Customer Visitors (individuals who visit publisher’s websites)
Information we automatically collect
For Customer Visitors, when a Customer Visitor visits a Customer Website, We collect certain information regarding their use of the Customer Website, such as their IP address and browser type on behalf of our Customer. Their session on the Customer Website will be tracked. We may use their IP address to identify the general geographic area from which they are accessing the Customer Website. We also use this information for systems administration purposes, abuse prevention and to track user trends in connection with Our provision of the Service.
As part of the Service, We collect information relating to traffic on the Customer Websites ("Traffic Data") on which Customers choose to activate the Service. In connection with the collection of this Traffic Data, Colombia Online does not collect any personal information from Customer Visitors, (i) so long as the Customer configures the Colombia Online on the Customer Website in accordance with the instructions and documentation provided by Us, so that URLs containing personal information of Customer Visitors are not captured by the Service, and (ii) provided that We do collect and store IP addresses from Customer Visitors in order to show geolocation information.
Traffic Data is used to provide Customers with real-time analytics and uptime monitoring. We may aggregate and anonymize Traffic Data with that from other sites to provide benchmarking data and other functionality, but We will not use or disclose aggregated Traffic Data in a manner that reveals the identity of a Customer visitor or Customer’s Website without your prior consent.
We also collect first party cookie IDs (and information of other applications installed, app versions, etc. in case of mobile application) on behalf of Customers. Colombia code, by default, sets and reads a cookie on the Customer's website domain containing a randomly-generated user ID in case of mobile website or website for purposes of determining unique visitor counts and visitors' loyalty to a site and collection of AAID/GAID and IDFA in case of use of Customer’s Mobile Application. Such information can be classified as personal information under the European General Data Protection Regulation.
We also collect and use browser header information to help Us understand from which websites a Customer Visitor navigates to a Customer Website.
We collect events related to Colombia ad serving activity such as the number of ads or type of ads shown to a user or ads clicked by a user on different scenarios or post-click activity in relation to the ad. This allows us to personalize and develop user analytics in a secure & non-identifying way for users.
We also collect technical user identifiers from our advertising partners for the purpose of linking the different browsers and mobile apps you use and serve you relevant ads based on your behaviour across environments (“ID syncing”).
We collect information in order to improve the relevancy of ads being shown to you. The data we collect is used for reporting and analytics purposes and to give our clients & partners more information about the performance of their advertising campaigns and to improve performance over a long time.
Colombia also tracks user’s online behaviour & serves interest-based advertising based on that.
If a user is interested in opting out from specific network's interest-based ads, he or she can opt out through the network’s privacy policy page or opt out page.
If the user has opted out of any of our network partners, he/she will not obtain personalized ads from that partner via Colombia or as mentioned in their respective privacy terms. He/she may still receive personalized ads from Colombia and other partner networks serving through Colombia’s platform.
The data our advertising partners collect will be subject to their privacy policies and they may allow other companies to use cookies and tracking technologies to collect information about your website usage and your interaction with their adverts. Kindly familiarise yourself with their privacy policy in case you want to find out more about how your data is being used by them and to opt-out.
PARTNER NETWORKS:
Colombia has partnerships with multiple ad networks which render ads through Colombia's proprietary platform. If a user opts out of Colombia’s interest-based ads, this does not mean that he/she is will not receive interest based ads from Colombia’s network partners serving ads through Colombia’s platform on Colombia publisher network.
If a user is interested in opting out from specific network's interest-based ads, he or she can opt out through the network’s privacy policy page or the opt out page.
If the user has opted out of any of our network partners, he/she will not obtain personalized ads from that partner via Colombia or as mentioned in their respective privacy terms. He/she may still receive personalized ads from Colombia and other partner networks serving through Colombia’s platform.
Our key advertising partners are listed below. The data they collect will be subject to their privacy policies and they may allow other companies to use cookies and tracking technologies to collect information about your website usage and your interaction with their adverts. Click on the below links to find out more and to opt-out of your data being used by them.
Our Customers are required to: (a) make appropriate disclosures using the Customer's privacy policy or via statements on the Customer's website(s); and (b) obtain all Customer Visitors' consent to the use of cookies, if applicable, as required by law. Colombia Ad-Tech is not and shall not be liable for any collection or use of personal information of Customer Visitors due to a Customer’s placement of the Colombia Online code on the Customer Website not in accordance with Colombia Ad-Tech’s instructions or documentation.
You can find a detailed section on our use of cookies within Platform Cookie Policy.
Log File Information
We automatically collect limited information about your computer's connection to the Internet, mobile number, including your IP address, when you visit our site, application or service. Your IP address is a number that lets computers (attached to the Internet) know where to send you data -- such as the pages you view. We automatically receive and log information from your browser, including your IP address, your computer's name, your operating system, browser type and version, CPU speed, and connection speed. We may also collect log information from your device, including but not limited to, your location, IP address, your device's name, device's serial number or unique identification number (e.g. UDiD on your iOS device), your device operating system, browser type and version, CPU speed, and connection speed, cross-platform sync signals, installed applications, etc.
Information from other sources
We may receive information about you from other sources, add it to our account information and treat it in accordance with this policy. If you provide information to the platform provider or other partners, whom we provide services, your account information and order information may be passed on to us. We may obtain updated contact information from third parties in order to correct our records and fulfil the services or to communicate with you.
Demographic and other information
We may reference other sources of demographic and other information, based on the consents provided by you, in order to provide you with more targeted communications and promotions. We use various third-party analytics service providers, such as google analytics, to track the user behaviour on our website and perform analytics. They are used to display advertising towards helping us gain understanding of our users' Demographics and Interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us. You can opt-out or opt-in by giving a consent at to serve you advertisements when you visit our website or applications.
Our legal basis for use of your personal information
We consider that the legal basis for using your personal information as set out in this Privacy Policy are as follows:
Where we act as controllers, Our use of your personal information is necessary to perform Our obligations in connection with the Terms of Use and this Privacy Policy which you accept by using the Service and/or to comply with Our contract with the Customers to provide Services to you.
If you are a Customer Visitor, where we act as processors, you should check the privacy policy of the website that you are visiting and that is being operated by Our Customer. Section 3 (c) above describes how we process information on behalf of Our Customers.
If We rely on Our legitimate interests for using your personal information, We will undertake a balancing test to ensure that Our legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal information. You can ask Us for information on this balancing test by contacting us at colombia.dpt@timesinternet.in.
Onward transfer - disclosure of information to third parties
Except as expressly set out in this Privacy Policy, We will not sell, lease or exchange the personal information relating to Customer Visitors (to the extent that we obtain personal information), to third parties without first obtaining express consent, unless permitted or required by law.
TIL shares the personal information to any third-party without obtaining the prior consent of the user in the following limited circumstances:
i) Public Authority or Compliance with Law
When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these terms and for complying with the applicable laws and regulations.
ii) Group Companies
TIL proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy, any other appropriate confidentiality and security measures.
iii) Enforce Our Terms of Use and agreements
We may disclose your personal information to third parties in order to enforce or apply Our Terms of Service, or any other agreement or to respond to any claims, to protect Our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity.
iv) Protect rights and property
We may disclose your personal information to protect the rights, property, or safety of Colombia Online, Our staff, Our Customers or other persons. This may include exchanging personal information with other organizations for the purposes of fraud protection.
v) Legal
In the event Colombia Online is merged with or acquired by another company or in case of re-organization or re-structuring of business, we and our affiliates may share your personal information, wholly or in part, with another business entity.
Information use by the company
The Information as supplied by the users enables us to improve the Services and provide you the most user-friendly experience. In some cases/provision of certain service(s) or utility (ies), we may require your contact address as well. All required information is service dependent, and the Company may use the above said user Information to, maintain, protect, and improve the Services (including advertising on the "Application") and for developing new services. We may also use your email address or other personally identifiable information to send commercial or marketing messages with your consent [with an option to subscribe / unsubscribe (where feasible)]. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, for notifying you in case of breach incidents, etc.)
How long we store your personal information
We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time for which We retain personal information depends on the purposes for which We collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend Our legal rights.
Except as required by applicable laws or in order to defend any actual or possible legal claims, We will take reasonable steps to return or irretrievably delete all personal data processed on behalf of Our Customers when it is no longer required to exercise or perform Our rights or obligations under Our Terms of Service, and in any event within 1 year of expiry or termination of Our Terms of Service.
Choice, access and your rights
You have the following data protection rights:
- A. You have the right to request access or to change or update your personal information at any time. Please note that we may impose a small fee for access and disclosure of your personal information where permitted under applicable law, which will be communicated to you.
- B. If we have collected and process your personal information with your consent, then you can withdraw your consent at any time.
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C. If you are a resident of the European Economic Area (EEA), you also have the following rights:
- i. The right to object to processing of your personal information, restrict processing of your personal information, or request portability of your personal information. These rights are applicable where we use legitimate interests as our lawful basis of processing your data. Currently, we do not process any of your data for legitimate interests. You can exercise these rights by sending an email at colombia.dpt@timesinternet.in
- ii. The right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority
- D. You have the right to request for deletion or erasure if your personal information at any time.
To exercise right to access or erasure, you may send us an e-mail at colombia.dpt@timesinternet.in.
For the other data subject rights, such as rectification , due to the system complexity owing the nature of business, we would not be able to action your request. Instead, you may choose to raise an erasure request.
Kindly note that in case of an erasure request, your unified user profile will be deleted from Colombia’s servers. This essentially means that you will no longer exist as a user for any of the websites through which we collect information related to you to develop your profile for personalized content.
Please note that because most of the information we store can only identify a particular browser or device, and cannot directly identify you personally, you may need to provide us with some additional information to enable us to identify the personal information we hold about you and ensure that we accurately fulfil your request and do not infringe on the privacy rights of other individuals.
You can exercise your rights at any time by contacting us at colombia.dpt@timesinternet.in
Third party advertisers
We may choose to deploy advertising on the Site and Service that is delivered to Customers through a third party's advertising server. Information about your use of Our Service, such as the number of times a visitor has viewed an ad (but no personal information of the user), would be used in such a scenario to serve ads.
Privacy protection for children
Colombia doesn't knowingly collect and maintain data from children less than 18 years of age. If we realize we have unknowingly collected data from children less than 18 years of age, we make considerable efforts to remove such information from our system.
Security
We take appropriate security measures to protect against unauthorized access to the data or unauthorized alteration, disclosure or destruction of the same. These include internal reviews of our data collection, storage, processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on TIL is securely stored within the TIL controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited.
If you know or have reason to believe that your Colombia Online account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team.
Data transfer, storage and processing
We operate globally and may transfer your personal information to individual companies of the TIL affiliated companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. Additionally, when using or disclosing personal information transferred from the European Union, we use standard contractual clauses approved by the European Commission, adopt other means under European Union law for ensuring adequate safeguards.
Colombia is operated in the Republic of India. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the United States, the European Union, Canada or elsewhere outside of India, please be aware that information we collect may be transferred to and processed in India. By using the service, or providing us with any information, you consent to the transfer of such information in and to India and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.
Notification of changes
If We change this Privacy Policy and seek to use personal information which has already been collected and stored by Us in a manner which is different from that stated at the time of collection, We will either notify the relevant Customers via e-mail or otherwise in some manner through the Site or Service, which will then be communicated to Customer Visitors.
If We make any material changes in Our privacy practices that do not affect personal information already collected and stored by Us, We will post a notice on Our Site notifying Customers of the change.
Contact us
I. Support
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services that may interest you. Any complaints or request or concerns with regards to the content or to report any abuse of laws or breach of these terms may be taken up with the designated grievance officer as mentioned below via post or by sending an email to colombia.dpt@timesinternet.in
II.Data controller officer
The data protection officer (DPO) appointed by TIL is Sumit Malhotra who can be contacted at dpo@timesinternet.in
You can also write to:
Times Internet Limited
Express Building, 9-10, Bahadurshah Zafar Marg, New Delhi - 110002
If you have any queries, complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please do contact our Data Protection Officer.
Colombia Online Privacy Policy
Times Internet Limited, (“TIL”) is a wholly owned subsidiary of Bennett Coleman & Co. Limited and powers / manages the website https://ads.colombiaonline.com/and its sub-domains thereof.
TIL respects the privacy of its users and is committed to protect it in all respects. With a view to offer most enriching and holistic internet experience to its users, TIL offers a vast repository of online sites and variety of community services. This privacy policy (the "Privacy Policy") describes how Colombia Ad-Tech ("Colombia Online", "We", “Our” or "Us") collects and uses personal information of the Consumers (“Customer Visitors”) collected from Publisher or Advertiser Websites (“Customers”)
We may be a Business or a Service Provider processing personal information that We collect about Customer Visitors, depending upon which of our services is used by the Customer.
This Privacy Policy only applies to the personal information of Our Customers from California region under the California Consumer Privacy Act (“CCPA”)If you have any questions or comments regarding this Privacy Policy or its enforcement, please contact Us at colombia.dpt@timesinternet.in.
Application of this Privacy Policy
Please read this Privacy Policy carefully - By visiting our Site or using/availing Colombia Ad-Tech service (the "Service" or “Platform”), you confirm that you have read about and understand our use and processing of your personal information as set out in this Privacy Policy.
This Privacy Policy is only applicable for the Colombia Online Platform which collects, processes, stores personal information about Customer Visitors from our Customer Websites.
All capitalized terms that have not been specifically defined herein shall have the same meaning as provided under the Terms of Use.
What information we collect and how we use it
‘Personal Information’ or ‘PII’ is defined as “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” such as the individual’s name, postal address, email address, mobile number and any other identifier indicating to that particular person. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.
We use the information We collect from Customer Visitors to create a secure and personalized service.
Customer Visitors (individuals who visit publisher’s websites)
Collection, Usage and Source of Personal Information
| Categories of personal information We collect | Categories of sources | Examples of uses |
Device information and Location identifiers Such as IP address; unique device ID, UUID, Latitude, Longitude, country code, AAID, GAID, IDFA, browser type, browser header |
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Events data number of ads, type of ads, ads clicked by the user, post click activity of the user |
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Browsing/navigating data
Cookies Please refer to our Cookie Policy for more details |
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Information we automatically collect
Traffic Data
As part of the Service, We collect information relating to traffic on the Customer Websites ("Traffic Data") on which Customers choose to activate the Service. In connection with the collection of this Traffic Data, Colombia Online does not collect any personal information from Customer Visitors, (i) so long as the Customer configures the Colombia Online on the Customer Website in accordance with the instructions and documentation provided by Us, so that URLs containing personal information of Customer Visitors are not captured by the Service, and (ii) provided that We do collect and store IP addresses from Customer Visitors in order to show geolocation information.
Traffic Data is used to provide Customers with real-time analytics and uptime monitoring. We may aggregate and anonymize Traffic Data with that from other sites to provide benchmarking data and other functionality, but We will not use or disclose aggregated Traffic Data in a manner that reveals the identity of a Customer visitor or Customer’s Website without your prior consent.
We also collect technical user identifiers from our advertising partners for the purpose of linking the different browsers and mobile apps you use and serve you relevant ads based on your behaviour across environments (“ID syncing”).
We collect information in order to improve the relevancy of ads being shown to you. The data we collect is used for reporting and analytics purposes and to give our clients & partners more information about the performance of their advertising campaigns and to improve performance over a long time.
Interest Based Advertising
Colombia also tracks user’s online behaviour & serves interest-based advertising based on that with the help of advertising partners
The data our advertising partners collect will be subject to their privacy policies and they may allow other companies to use cookies and tracking technologies to collect information about your website usage and your interaction with their adverts. Kindly familiarise yourself with their privacy policy in case you want to find out more about how your data is being used by them and to opt-out.
Partner networks:
Colombia has partnerships with multiple ad networks which render ads through Colombia's proprietary platform.
Our key advertising partners are listed below. The data they collect will be subject to their privacy policies and they may allow other companies to use cookies and tracking technologies to collect information about your website usage and your interaction with their adverts. Click on the below links to find out more and to opt-out of your data being used by them.
Our Customers are required to: (a) make appropriate disclosures using the Customer's privacy policy or via statements on the Customer's website(s); and (b) obtain all Customer Visitors' consent to the use of cookies, if applicable, as required by law. Colombia Ad-Tech is not and shall not be liable for any collection or use of personal information of Customer Visitors due to a Customer’s placement of the Colombia Online code on the Customer Website not in accordance with Colombia Ad-Tech’s instructions or documentation.
You can find a detailed section on our use of cookies, below.
Log File Information
We automatically collect limited information about your computer's connection to the Internet, mobile number, including your IP address, when you visit our site, application or service. Your IP address is a number that lets computers (attached to the Internet) know where to send you data -- such as the pages you view. We automatically receive and log information from your browser, including your IP address, your computer's name, your operating system, browser type and version, CPU speed, and connection speed. We may also collect log information from your device, including but not limited to, your location, IP address, your device's name, device's serial number or unique identification number (e.g. UDiD on your iOS device), your device operating system, browser type and version, CPU speed, and connection speed, cross-platform sync signals, installed applications, etc.
Information from other sources
We may receive information about you from other sources, add it to our account information and treat it in accordance with this policy. If you provide information to the platform provider or other partners, whom we provide services, your account information and order information may be passed on to us. We may obtain updated contact information from third parties in order to correct our records and fulfil the services or to communicate with you.
Demographic and other information
We may reference other sources of demographic and other information, based on the consents provided by you, in order to provide you with more targeted communications and promotions. We use various third party analytics service providers, such as google analytics, to track the user behavior on our website and perform analytics. They are used to display advertising towards helping us gain understanding of our users' Demographics and Interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us. You can opt-out or opt-in by giving a consent at to serve you advertisements when you visit our website or applications.
Commercial Purpose for Collection of Personal Information
We collect the personal information described above for a variety of business purposes such as To run, grow and develop Our business;
- • To operate Our Site;
- • To allow Us to identify Customers;
- • To provide the Service;
- • To notify Customers of changes or updates to the Service;
- • To contact you in account recovery and other scenarios (such as breach notifications);
- • To assist in login and other uses related to Customers’ use of the Service;
- • To perform systems administration activities;
- • To track visitor trends;
- • For real-time analytics and uptime monitoring;
- • To enable you to log into and use the Service;
- • To send marketing emails and newsletters;
- • For you to report any issue regarding the Services
- • For contacting Us
- • For providing you personalized Services
- • For providing Advertising
- • For billing and invoicing as per our services consumed
- • Sending account related emails
If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by contacting us at colombia.dpt@timesinternet.in and we will stop doing so. However, if you withdraw your consent, this may impact the ability for us to be able to provide Our Services.
Onward transfer - disclosure of information to third parties
Except as expressly set out in this Privacy Policy, We will not sell, lease or exchange the personal information relating to Customer Visitors (to the extent that we obtain personal information), to third parties without first obtaining express consent, unless permitted or required by law.
TIL shares the personal information to any third-party without obtaining the prior consent of the user in the following limited circumstances:
i) Associated Service Providers
Companies associated with us who process personal information on Our behalf to provide Services such marketing, reporting issues and deriving analytical insights. The personal data is shared to our associated Service Providers under appropriate contractual agreements to safeguard your personal data from any misuse, leak, reselling and unauthorized access.
ii) Associated Third Parties
We may share or disclose the data with Third Parties for various purposes as generating lead campaigns, providing advertisements and managing data captured. We share or disclose your information to third parties only upon obtaining explicit consent from you. In case you do not wish Colombia to share or disclose your personal information to any third parties, you can do so by referring to the Do Not Sell My Info section in this Privacy Policy
iii) Public Authority or Compliance with Law
When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these terms and for complying with the applicable laws and regulations.
ivi) Group Companies
TIL proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy, any other appropriate confidentiality and security measures.
v) Enforce Our Terms of Use and agreements
We may disclose your personal information to third parties in order to enforce or apply Our Terms of Service, or any other agreement or to respond to any claims, to protect Our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity.
vi) Protect rights and property
We may disclose your personal information to protect the rights, property, or safety of Colombia Online, Our staff, Our Customers or other persons. This may include exchanging personal information with other organizations for the purposes of fraud protection.
vii) Legal
In the event Colombia Online is merged with or acquired by another company or in case of re-organization or re-structuring of business, we and our affiliates may share your personal information, wholly or in part, with another business entity.
Information use by the company
The Information as supplied by the users enables us to improve the Services and provide you the most user-friendly experience. In some cases/provision of certain service(s) or utility (ies), we may require your contact address as well. All required information is service dependent and the Company may use the above said user Information to, maintain, protect, and improve the Services (including advertising on the "Application") and for developing new services. We may also use your email address or other personally identifiable information to send commercial or marketing messages with your consent [with an option to subscribe / unsubscribe (where feasible)]. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, for notifying you in case of breach incidents, etc.)
How long we store your personal information
We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time for which We retain personal information depends on the purposes for which We collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend Our legal rights.
Except as required by applicable laws or in order to defend any actual or possible legal claims, We will take reasonable steps to return or irretrievably delete all personal data processed on behalf of Our Customers when it is no longer required to exercise or perform Our rights or obligations under Our Terms of Service
California Resident’s Rights
A. Right to Know
When you use TIL's websites, we make good efforts to provide you, with access to your personal information as and when requested. You can request and receive a copy of the specific pieces of the personal information that We have collected from you in the last 12 months of making the request. However, we may only be able to provide you with the Personal Data available with us as a part of your active user profile. You will receive the copy of your requested information electronically in a portable and technically feasible format, free of charge. This request can be made by the user twice in a period of 12 months.
In case of rectification of your personal data, due to the system complexity owing the nature of business, we would not be able to action your request. Instead, you may choose to raise an Deletion Request
You can exercise these rights by sending us an e-mail at colombia.dpt@timesinternet.in or filling out the request form here.
If any advertiser wish to verify, correct, update the information provided, he/she may login to the portal and change under billing information tab or can raise the request under report issue.
B. Right to Delete
We retain your personal information as long as necessary for the performance of the contract between you and us to comply with our legal obligations.
If you no longer want us to use your information then you can request that we delete your personal information and close your Colombia Online account, by sending us an email at colombia.dpt@timesinternet.in or filling out the request form here.
Please note that if your request for the erasure of your personal information;
- ● We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a Colombia Online account for fraud or safety reasons, we may retain certain information from that account to prevent that Customer from opening a new account in the future.
- ● We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
- ● Because we maintain copies of personal information to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
- ● Your user profile will be deleted from Colombia’s servers.
- ● Because most of the information we store can only identify a particular browser or device, and cannot directly identify you personally, you may need to provide us with some additional information to enable us to identify the personal information we hold about you and ensure that we accurately fulfil your request and do not infringe on the privacy rights of other individuals.
Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate.
We may take 45 days from the date of receipt of request to complete your requests. However, if the nature of the requests are excessive in nature or would require significant effort then may ask for an extension of 45 days by giving a prior notice to you with the reason for the extension.
We ask individual Customers to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
Do Not Sell My Info
Under CCPA, users based out of California have the right to “Opt Out” of sale of their information at any time. Please be advised that Colombia does not sell personal information for monetary consideration; however, we may share certain personal information with third parties under circumstances which might be deemed a “sale” under the California Consumer Privacy Act
Therefore, if you would like to proceed with your “Do Not Sell My Info” request, use the following button.
Alternatively, you can submit a request via colombia.dpt@timesinternet.inthat includes your name, registered email id or mobile number.
Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally required affirmative authorization.
Third party advertisers
We may choose to deploy advertising on the Site and Service that is delivered to Customers through a third party's advertising server. Information about your use of Our Service, such as the number of times a visitor has viewed an ad (but no personal information of the user), would be used in such a scenario to serve ads.
Privacy protection for children
Colombia doesn't knowingly collect and maintain data from children less than 18 years of age. If we realize we have unknowingly collected data from children less than 18 years of age, we make considerable efforts to remove such information from our system.
Security
We take appropriate security measures to protect against unauthorized access to the data or unauthorized alteration, disclosure or destruction of the same. These include internal reviews of our data collection, storage, processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on TIL is securely stored within the TIL controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited.
If you know or have reason to believe that your Colombia Online account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team.
Data transfer, storage and processing
We may transfer your personal information to individual companies of the TIL affiliated companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. Additionally, when using or disclosing personal information transferred from California we ensure adequate measures are implemented at the time of transfer, storage and processing.
Colombia is operated in the Republic of India. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the United States, the European Union, Canada or elsewhere outside of India, please be aware that information we collect may be transferred to and processed in India. By using the service, or providing us with any information, you consent to the transfer of such information in and to India and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.
Notification of changes
If We change this Privacy Policy and seek to use personal information which has already been collected and stored by Us in a manner which is different from that stated at the time of collection, We will either notify the relevant Customers via e-mail or otherwise in some manner through the Site or Service, which will then be communicated to Customer Visitors.
If We make any material changes in Our privacy practices that do not affect personal information already collected and stored by Us, We will post a notice on Our Site notifying Customers of the change.
Metrics
California law requires Us to compile metrics for the previous calendar year regarding consumer requests and responses catered. The same will be performed at TIL level and we shall publish the metrics on our corporate policy at July every year..
Contact us
I. Support
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services that may interest you. Any complaints or request or concerns with regards to the content or to report any abuse of laws or breach of these terms may be taken up with the designated grievance officer by sending an email to colombia.dpt@timesinternet.in
II. Data controller officer
The data protection officer (DPO) appointed by TIL is Mr. Sumit Malhotra who can be contacted at dpo@timesinternet.in
You can also write to:
Times Internet Limited
Express Building, 9-10, Bahadurshah Zafar Marg, New Delhi - 110002
If you have any queries, complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please do contact our Data Protection Officer.