Colombia Site Privacy Policy
This privacy policy (“Policy”) explains our policy regarding the collection, use, disclosure and transfer of your information by Colombia Audience Network (or Colombia/ CAN/ the website https://ads.colombiaonline.com/ and its sub-domains thereof), an ad network platform owned by Times Internet Limited, (“TIL”) and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as the "Company"), (collectively the "Services"). This Policy forms part and parcel of the Terms of Use and other terms on the Site (“Terms of Use”). Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use.
This Privacy Policy is applicable to persons who aces, browse or use the Services (“User”). For the purpose of this Policy, wherever the context so requires "you" or "your" shall mean User and the term "we", "us", "our" shall mean Company.
As we update, improve and expand the Services, this Policy may change, so please refer back to it periodically. By accessing and using the Sites or otherwise using the Services, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the Services that we provide.
The Company respects the privacy of the Users of the Services and is committed to protect it in all respects. The information about the User as collected by the Company is: (a) information supplied by Users and (b) information automatically tracked while navigation (c) information collected from any other source (collectively referred to as “Information”).
1. INFORMATION RECEIVED, COLLECTED AND STORED BY THE COMPANY
A. INFORMATION SUPPLIED BY USERS
Registration data:
When you register on the Sites for the Service, we ask that you to provide basic contact information such as your name, sex, age, address, pin code, contact number, occupation, interests and email address etc. When you register using your other accounts like on Facebook, Twitter, Gmail etc. we shall retrieve Information from such account to continue to interact with you and to continue providing the Services.
Subscription or paid service data:
When you choose any subscription or paid service provided as part of our Services, we or our payment gateway provider may collect your purchase, address or billing information, including your credit card number and expiration date etc.
Voluntary information:
We may collect additional information at other times, including but not limited to, when you provide feedback, comments, change your content or email preferences, respond to a survey, or any communications with us.
B. INFORMATION AUTOMATICALLY COLLECTED/ TRACKED WHILE NAVIGATION
COOKIES
To improve the responsiveness of the sites for our users, we may use
"cookies", or similar electronic tools to collect information to assign
each visitor a unique, random number as a user identification (User ID) to
understand the user's individual interests. Unless you voluntarily identify
yourself (through registration, for example), we will have no way of knowing
who you are, even if we assign a cookie to your computer. The only personal
information a cookie can contain is information you supply. A cookie cannot
read data off your hard drive. Our advertisers may also assign their own
cookies to your browser (if you click on their ads), a process that we do not
control. We receive and store certain types of information whenever you
interact with us via website, application or service through your
computer/laptop/netbook or mobile/tablet/pad/handheld device etc.
1) DATA COLLECTION ON COLOMBIA NETWORK
Colombia collects both PII & non-PII data. We collect
PII data through enquires or through Colombia registration page etc. We may
collect name, email address, phone no. etc. We keep PII data in hashed form.
Colombia collects non-PIIs such as browser, device,
device type, OS, IP, network provider, platform, geo-location (derived from
IP), mobile advertising IDs such as Apple IDFA or Google AAID.
We collect events related to Colombia ad serving activity
such as the number of ads or type of ads shown to a user or ads clicked by a
user on different scenarios or post-click activity in relation to the ad. This allows us to personalize and develop
user analytics in a secure & non-identifying way for users.
We also collect technical user identifiers from our
advertising partners for the purpose of linking the different browsers and
mobile apps you use and serve you relevant ads based on your behaviour across
environments (“ID syncing”).
We collect information in order to improve the relevancy
of ads being shown to you. The data we collect is used for reporting and
analytics purposes and to give our clients & partners more information
about the performance of their advertising campaigns and to improve performance
over a long time.
We don't use orstore full IP address for targeting purposes. We do not
collect hardware-based identifiers such as Mac Address.
We do not process any information which could be used by Colombia, directly or indirectly, to determine the personal identity of the
user.
Colombia doesn't
knowingly show any interest based advertisement to & collect and maintain
data from children less than 13 years of age. If
we realize we have unknowingly collected data from children less than 13 years
of age, we make considerable efforts to remove such information from our
system.
2) ABOUT INTEREST-BASED ADVERTISING & OPT-OUT
Colombia tracks user’s online behaviour & serves
interest based advertising based on that. If a user wants to opt out of that,
he or she can click on the below link for opting out of interest based
advertising.
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1. For Web/Mweb:
Click on the below slider to either opt in or opt out of interest based
advertising on Colombia Audience Network
- 2. For Apps :
If you are on a web browser
on your mobile device, you should follow the instructions above. However,
mobile applications use different technologies to recognize your device. To opt
out of your app usage data, being used to target advertising within apps, you
should follow the instructions below.
Apple iOS
- 1. Go to Settings >Privacy > Advertising.
- 2. Turn on Limit Ad Tracking.
Visit the Apple support page for more information.
Google Android
Microsoft Windows
- 1. Go to Settings.
- 2. Tap on Privacy.
- 3. Tap on Advertising ID, and turn off Let apps use my advertising ID for experiences across apps Visit the Microsoft
support page for more information.
Change your browser settings
You can prevent your
browsing from being tracked generally by adjusting your browser settings,
browsing in ‘private mode’ or using browser add-ons. You can find out how to do
this by visiting the relevant support page for your browser, or by using the
help function on your browser:
Apple Safari
Google Chrome
Microsoft Internet Explorer
Mozilla Firefox
Opera browser
WHAT DOES OPT-OUT MEAN
• Not Opted Out: Colombia will serve you interest based sponsored
content based on your history.
• Opted Out: You have opted out of interest based advertising;
Colombia will no longer serve you with personalized sponsored content
recommendations based on your internet usage history.
Opting out will NOT prevent you from seeing our sponsored
advertisements, but ads you see will likely be less relevant because they won’t
be tailored to your interests.
You may still continue to see sponsored content relevant
to the current website/webpage you are viewing (i.e. context-based ads).
Note that if your browsers are configured to reject
cookies, your opt-out may not be effective, since we identify your choice to
opt-out based on a cookie we deliver to you. So you will need to confirm that
your browser is configured properly in order to make the opt-out option
3) OPTING OUT OF DIFFERENT BROWSERS AND DEVICES
By clicking on above opt-out button user won’t be shown
interest-based advertising on current browser. If a user wants to opt-out from
all the browsers, he or she has to exercise his or her choice in all the
browsers and devices. In case we have matched a user in multiple browsers &
devices, opting out on one browser he or she will be opted out from all the
matched browsers & devices.
a) Online webmweb environment:
To honour a user’s opt-out choice, Colombia drops an
opt-out cookie. Colombia stores user profile for a maximum of 30 days between
two subsequent visits i.e. if a user doesn’t revisit any CAN publisher at least
once within 30 days, the user profile along with opt-out preferences is deleted
and then he/she will have to again opt out from interest-based advertising. The
lifespan of Colombia cookie is 10 years. If the user regularly visits any of
CAN publishers(at least once in every 30 days) then the opt-out choices are
stored for a maximum of 10 years with the cookie. In case a user deletes
opt-out cookie from a browser then he/she will have to again opt out from the
interest-based advertising.
b) In-app environment:
Web browser environment and in-app environment are separate.If you don't want to receive interest-based
sponsored content irrespective of the platform type, a user must disable or opt
out from both the online web and mobile-app environment.
To opt out from interest-based advertising on an android
app, the user should refer to “Ads” tab under google setting in his/her android
device. Refer link for detailed steps for doing the same.https://support.google.com/googleplay/answer/3405269
To opt out from interest-based advertising on an iOS app,
the user has to use the “Limit Ad Tracking” option. Follow the instructions
provided by Apple. Refer link http://support.apple.com/kb/HT4228
PARTNER NETWORKS:
Colombia has partnerships with multiple ad networks which
render ads through Colombia's proprietary platform. If a user opts out of
Colombia’s interest-based ads, this does not mean that he/she is will not
receive interest based ads from Colombia’s network partners serving ads through
Colombia’s platform on Colombia publisher network.
If a user is interested in opting out from specific
network's interest-based ads, he or she can opt out through the network’s
privacy policy page or the opt out page.
If the user has opted out of any of our network partners,
he/she will not obtain personalized ads from that partner via Colombia or as
mentioned in their respective privacy terms. He/she may still receive
personalized ads from Colombia and other partner networks serving through
Colombia’s platform.
Our key advertising partners are listed
below. The data they collect will be subject to their privacy policies and they
may allow other companies to use cookies and tracking technologies to collect
information about your website usage and your interaction with their adverts.
Click on the below links to find out more and to opt-out of your data being
used by them.
LOG FILE
INFORMATION
We automatically collect limited information about your computer's connection
to the Internet, mobile number, including your IP address, when you visit our
site, application or service. Your IP address is a number that lets computers
(attached to the Internet) know where to send you data -- such as the pages you
view. We automatically receive and log information from your browser, including
your IP address, your computer's name, your operating system, browser type and
version, CPU speed, and connection speed. We may also collect log information
from your device, including your location, IP address, your device's name,
device's serial number or unique identification number (e.g. UDiD on your iOS device), your
device operating system, browser type and version, CPU speed, and connection
speed etc.
3 INFORMATION FROM OTHER SOURCES
We may receive information about you from other sources,
add it to our account information and treat it in accordance with this Policy.
If you provide information to the platform provider or other partner, whom we provide services,
your account information and order information may be passed on to us.
DEMOGRAPHIC AND PURCHASE INFORMATION
We may reference other sources of demographic and other information in order to provide you with more targeted communications
and promotions. We use Google Analytics, among others, to track the user behaviour on our Sites.
Google Analytics specifically has been enabled to support display advertising towards helping us gain understanding of our users'
demographics and interests. The reports are anonymous and cannot be associated with any individual personally identifiable
information that you may have shared with us. You can opt-out of Google Analytics for display advertising and customize Google
Display Network ads using the Ads Settings options provided by Google.
LINK TO THIRD PARTY SITES / AD-SERVERS
The Sites may include links to other websites or applications.
Such websites or applications are governed by their respective privacy policies, which are beyond our control.
Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser),
use of any information you provide is governed by the privacy policy of the operator of the application, you are visiting.
That privacy policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from
the application's homepage, you should contact the application owners directly for more information.
When we present Information to our advertisers -- to help them understand our audience and confirm the value of
advertising on our Sites -- it is usually in the form of aggregated statistics on traffic to various pages / content within our Sites.
We use third-party advertising companies to serve ads when you visit our Sites.
These companies may use Information (excluding your name, address, email address or telephone number or other personally identifiable information)
about your visits to this and other websites or application,
in order to provide advertisements about goods and services of interest to you.
We do not provide any personally identifiable information to third party websites / advertisers / ad-servers without your consent.
INFORMATION USE BY THE COMPANY
The information as supplied by the users enables us to improve the Services and provide you the most user-friendly experience.
In some cases/provision of certain service(s) or utility(ies), we may require your contact address as well.
All required Information is service dependent and the Company may use the above said user Information to, maintain,
protect, and improve the Services (including advertising and personalisation on the Sites) and for developing new services.
We may also use your email address or other personally identifiable information to send commercial or marketing messages about
our Services and/or such additional updates and features about third parties products and services with an option to
subscribe / unsubscribe (where feasible). We may, however, use your email address for non-marketing or administrative
purposes (such as notifying you of major changes, for customer service purposes, billing, etc.).
Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc.
Any posted/uploaded/conveyed/communicated by users on the public sections of the Sites becomes published content and is not considered personally identifiable information subject to this Policy.
In case you choose to decline to submit personally identifiable information on the Sites, we may not be able to provide certain services on the Sites to you. We will make reasonable efforts to notify you of the same at the time of opening your account. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information.
When you register with the Sites or Services, we contact you from time to time about updating of your personal information to provide the Users such features that we believe may benefit / interest you.
4. INFORMATION SHARING
The Company shares your Information with any third party without obtaining the prior consent of the User in the following limited circumstances:
a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including but not limited to cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.
b) The Company proposes to share such Information to conduct its business and to share such Information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such Information agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
c) The Company may present Information to our advertisers and third parties - to help them understand our audience and confirm the value of advertising on our Sites – however it is usually in the form of aggregated statistics on traffic to various pages within our site.
d) We may share your Information to enforce or protect our rights or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or our Sites, whether intentionally or otherwise, or when anyone else could be harmed by such activities
5. ACCESSING AND UPDATING PERSONAL INFORMATION
When you use the Services or Sites (or any of its sub sites), we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
6. INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on TIL is securely stored within the Company controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
We use third-party advertising companies to serve ads when you visit or use our Sites or Services. These companies may use information (excluding your name, address, email address or telephone number or any personally identifiable information) about your visits or use to particular website, mobile application or services, in order to provide advertisements about goods and services of interest to you.
7. UPDATES / CHANGES
The internet is an ever evolving medium. We may alter our Policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Sites . Your use of the Sites or Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Policy periodically on the Sites to ensure that you are aware of the latest version.
8. QUESTIONS / GRIEVANCE REDRESSAL
Redressal Mechanism: Any complaints, abuse or concerns with regards to the use, processing and disclosure of Information provided by you or breach of these terms should immediately be informed to the designated Grievance Officers, the list of respective grievance officers is being provided in Terms of Use via in writing or through email signed with the electronic signature to colombia@timesinternet.in or ("Grievance Officer")
Times Internet Limited
Times Center, FC - 6, 2nd Floor, Tower B, Film City, Sector 16A, Noida, Uttar Pradesh 201301
We request you to please provide the following information in your complaint:-
a) Identification of the information provided by you;
b) Clear statement as to whether the information is personal information or sensitive personal information;
c) Your address, telephone number or e-mail address;
d) A statement that you have a good-faith belief that the information has been processed incorrectly or disclosed without authorization, as the case may be;
e) A statement, under penalty of perjury, that the information in the notice is accurate, and that the information being complained about belongs to you;
f) You may also contact us in case you have any questions / suggestions about the Policy using the contact information mentioned above.
The Company may reach out to you to confirm or discuss certain details about your complaint and issues raised.
The Company shall not be responsible for any communication, if addressed, to any non-designated person in this regard.
Colombia Site Privacy Policy
Times Internet Limited, (“TIL”) is a wholly owned subsidiary of Bennett Coleman & Co. Limited and
powers / manages the website https://ads.colombiaonline.com/ ,https://www.colombiaonline.com/
and its sub-domains thereof (collectively referred to as “Site”).
TIL respects the privacy of its users and is committed to protect it in all respects. With a view to offer most enriching and holistic internet experience to its users, TIL offers a vast repository of online sites and variety of community services. This privacy policy (the "Privacy Policy") describes how Colombia Ad-Tech ("Colombia Online", "We", “Our” or "Us") collects and uses personal information relating to its users (“Customers”) visiting the Colombia Online website
We are data controller of the personal information that we collect on our Site about Our Customers.
If you have any questions or comments regarding this Privacy Policy or its enforcement, please contact us at
colombia@timesinternet.in
Where appropriate we may refer you as Our Customer with respect to any queries raised with us as being the data controller.
Application of this Privacy Policy
Please read this Privacy Policy carefully - By visiting our Site or using/availing Colombia Ad-Tech service (the "Service"), you confirm that you have read about and understand our use and processing of your personal information as set out in this Privacy Policy.
If you are a Customer using the Service, this Privacy Policy is to be read in conjunction with Our Terms of Service. "Terms of Service" as used herein shall refer to Our online terms of use as well as the terms of any master service agreement or other agreement governing use of the Service. Customers agree to be bound by the Terms of Service and to have read and understood this Privacy Policy. Capitalized terms used here and defined in the Terms of Service shall have the meanings set forth in the Terms of Service. Any additional agreements to which Customers agree governing the provision of optional Colombia Ad-Tech features shall take precedence over the terms of this Privacy Policy to the extent of any differences, so please read such order forms or additional agreements carefully.
This Privacy Policy only addresses activities on Our Site and usage of our Services.
User Consent
By using the Site, you agree to our terms of collection, storage and use of your personal information
which you provide to us in accordance with this policy. In some cases, particularly if you reside in a
country governed by a data protection regulation, we may ask you to provide explicit consent to access
our services before proceeding for further operations. In case of any roaming Customer profile or if
you are a traveller visiting various countries around the world and avail our services,
then we will consider the country of registration as your primary country and the consents obtained at
the time of registration will be valid for your processing of personal information.
What information we collect and how we use it
‘Personal Information’ or ‘PII’ is defined as any information that identifies (whether directly or
indirectly) to a particular individual or natural person, such as the individual’s name, postal
address, email address, mobile number and any other identifier indicating to that particular
person. When anonymous information is directly or indirectly associated with personal
information, the resulting information also is treated as personal information.
Information you provide to us
To avail certain sites / services on our websites, Customers are required to provide certain information
for the registration process that may include but not limited to:
- 1) Your Name
- 2) Company Name
- 3) Company Address
- 4) City
- 5) State
- 6) Country
- 7) Pin code
- 8) Contact details (such as mobile number, telephone number, etc.)
For Customers specifically, We collect and store personal information that Our Customers submit to Us, such as their names and e-mail addresses, to allow Us to identify Customers, provide the Service and notify Customers of changes or updates to the Service.
When customers sign up or fill any leads to use our services or uses Colombia’s portal, we collect Information such as the customer's name, email address, address, telephone number, billing information, GST information and any other Information the customers may choose to provide to us on the Site.
If a Customer elects to provide it, We also collect and store the Customer’s phone number, which We use to assist Us in providing the Service, including to contact them in account recovery and other scenarios.
We also collect Customers’ user ID and password information to enable them to log into and use the Service.
Information we collect through third party
The Report Issue functionality on our Site is maintained separately by a third party vendor, Zoho. If you report any issues here, the information which is provided by you through this functionality is stored by Zoho and then passed on to us for issue resolution. We collect and store such information.
Subscription or Paid service data
When you chose any subscription or paid service, Our payment gateway provider may collect your personal information such as address or billing information, including your credit/debit card number and expiration date etc. We may receive email ID, name, mobile number and some financial or transactional information (for e.g., transaction id, etc.) from third party vendors in case of payments, for reconciliation and validation of transactions and also for the purpose of resolutions of complaints (in case of failed transactions and refunds).
Our legal basis for use of your personal information
We consider that the legal basis for using your personal information as set out in this Privacy Policy are as follows:
Our use of your personal information is necessary:
- a. to perform Our obligations in connection with the Terms of Use which you accept by using the Service and/or to comply with Our contract to provide Services to you or (if you are an employee of a Customer) your employer; or
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b. for Our legitimate interests or the legitimate interests of others (for example to ensure the security of Our Site) such as -
- 1) run, grow and develop Our business;
- 2) operate Our Site;
- 3)allow Us to identify Customers;
- 4) provide the Service;
- 5) notify Customers of changes or updates to the Service;
- 6) contact you in account recovery and other scenarios (such as breach notifications);
- 7) assist in login and other uses related to Customers’ use of the Service;
- 8) perform systems administration activities;
- 9) track visitor trends;
- 10) enable you to log into and use the Service;
- 11) send marketing emails;
- 12) for billing and invoicing as per our services consumed
- 13) send account related emails
- C. If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by contacting us at colombia@timesinternet.in and we will stop doing so. However, if you withdraw your consent, this may impact the ability for us to be able to provide Our Services.
Billing information
Based on your purchases for availing Our services, payment gateway partners may collect information with respect to your credit/debit card details or other bank account details along with your billing address. We may disclose Customer’s information like name, email, mobile number, etc., to vendors, contractors, or others who assist Colombia in delivering certain services (e.g. wallet payment). This information is stored by our payment gateway partners. For instance, Colombia Online will be using the third party payment gateway partner such as PayU to process and facilitate the payment of your advertising fee to Colombia Online. Please note that Colombia Online does not directly collect any financial information such as credit card or debit card or net banking details from you. Such payment gateway partners are not controlled by us. When you visit such payment gateways you do so at your own risk. These payment gateways may have their own privacy policies in place, which we recommend you review if you visit any such payment gateways. We do not assume any responsibility or liability for such payment gateways, the content of such payment gateways and their privacy practices, nor do we endorse them. We encourage you to familiarize yourself with the privacy statements provided by such payment gateways prior to providing them with information about you or entering into any transactions with them.
While transacting with these payment gateways, you may provide your financial information including without limitation your bank account details, credit card account details or your details pertaining to any payment settlement or pre-paid instrument service provider. Your Personal Information, Sensitive Personal Data and financial information will be dealt by these payment gateways in accordance with their respective privacy policies and other terms and conditions and Colombia Online shall not be liable, accountable or responsible for Your Personal Information, Sensitive Personal Data and Financial Information which you provide to these payment gateways.
Onward transfer - disclosure of information to third parties
Except as expressly set out in this Privacy Policy, We will not sell, lease or exchange the personal information relating to Our Customers; to third parties without first obtaining express consent, unless permitted or required by law.
TIL shares the personal information to any third-party without obtaining the prior consent of the Customer in the following limited circumstances:
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i) Public Authority or Compliance with Law
When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these terms and for complying with the applicable laws and regulations.
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ii) Group Companies
TIL proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy, any other appropriate confidentiality and security measures.
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iii) Enforce Our Terms of Use and agreements
We may disclose your personal information to third parties in order to enforce or apply Our Terms of Service, or any other agreement or to respond to any claims, to protect Our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity.
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iv) Protect rights and property
We may disclose your personal information to protect the rights, property, or safety of Colombia Online, Our staff, Our Customers or other persons. This may include exchanging personal information with other organizations for the purposes of fraud protection.
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v) Legal
In the event Colombia Online is merged with or acquired by another company or in case of re-organization or re-structuring of business, we and our affiliates may share your personal information, wholly or in part, with another business entity.
Information use by the company
The Information as supplied by the Customers enables us to improve the Services and provide you the most user-friendly experience. In some cases/provision of certain service(s) or utility (ies), we may require your contact address as well. All required information is service dependent and the Company may use the above said Customer Information to, maintain, protect, and improve the Services (including advertising on the "Website") and for developing new services. We may also use your email address or other personally identifiable information to send commercial or marketing messages with your consent [with an option to subscribe / unsubscribe (where feasible)]. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, for notifying you in case of breach incidents, etc.)
Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc.
Any posted/uploaded/conveyed/communicated by Customers on the public sections of the "Website" becomes published content and is not considered personally identifiable information subject to this Privacy Policy.
When you register with our Services, we contact you from time to time about updating of your personal information to provide the Customers such features that we believe may benefit / interest you
How long we store your personal information
We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time for which We retain personal information depends on the purposes for which We collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend Our legal rights.
Except as required by applicable laws or in order to defend any actual or possible legal claims, We will take reasonable steps to return or irretrievably delete all personal data processed on behalf of Our Customers when it is no longer required to exercise or perform Our rights or obligations under Our Terms of Service, and in any event within 6 months of expiry or termination of Our Terms of Service.
Choice, access and your rights
A. Accessing and updating personal information
When you use TIL's websites, we make good efforts to provide you, with access to your personal information as and when requested. We shall further ensure that any personal information or sensitive personal data found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data to be retained by law or for legitimate business purposes.
You can exercise these rights by sending us an e-mail at colombia@timesinternet.in
If any advertiser wish to verify, correct, update the information provided, he/she may login to the portal and change under billing information tab or can raise the request under report issue.
B. Data portability
In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible). Please note that we may not be able to provide you with the data that has already undergone pseudonomyisation or anonymization where we will be unable to identify you as an individual.
You can exercise these rights by sending us an e-mail at colombia@timesinternet.in
C. Data retention and erasure
We retain your personal information as long as necessary for the performance of the contract between you and us to comply with our legal obligations.
If you no longer want us to use your information then you can request that we erase your personal information and close your Colombia Online account, by sending us an email at colombia@timesinternet.in.
Please note that if your request for the erasure of your personal information;
- • We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a Colombia Online account for fraud or safety reasons, we may retain certain information from that account to prevent that Customer from opening a new account in the future.
- • We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
- • Because we maintain copies of personal information to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time
D. Withdrawing consent and restriction of processing
For withdrawing your consent at any time during the tenure of your services with us, you may choose to do so by sending us an e-mail at colombia@timesinternet.in. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your personal information.
E. Objection to processing
Where your personal information is processed for direct marketing purposes, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an e-mail to us at colombia@timesinternet.in.
Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate.
We may take 30 days from the date of receipt of request to complete your requests. However, if the nature of the requests are excessive in nature or would require significant effort then may ask for an extension of 60 days by giving a prior notice to you with the reason for the extension.
We ask individual Customers to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
F. Complaints
You can write to our data protection officer in case of any grievance or compliant. You have the right to complain about the data processing activities carried out by Colombia Ad-Tech before the competent data protection authorities.
If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact our customer support team via colombia@timesinternet.in.
Cookies
To improve the responsiveness of the Site for our Customers, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a user identification (User ID) to identify You. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. We receive and store certain types of information whenever you interact with us via website, application or service through your computer/laptop/netbook or mobile/tablet/pad/handheld device etc. We only capture cookies essential for the functioning of our Service and do not capture any information that may uniquely identify you.
Links to third party websites
TIL includes links to other websites. Such sites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.
Privacy protection for children
Colombia doesn't knowingly show any interest based advertisement to & collect and maintain data from children less than 18 years of age. If we realize we have unknowingly collected data from children less than 18 years of age, we make considerable efforts to remove such information from our system.
Security
We take appropriate security measures to protect against unauthorized access to the data or unauthorized alteration, disclosure or destruction of the same. These include internal reviews of our data collection, storage, processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on TIL is securely stored within the TIL controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited.
If you know or have reason to believe that your Colombia Online account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team.
Data transfer, storage and processing
We may transfer your personal information to individual companies of the TIL affiliated companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. Additionally, when using or disclosing personal information transferred from the European Union, we use standard contractual clauses approved by the European Commission, adopt other means under European Union law for ensuring adequate safeguards.
Colombia is operated in the Republic of India. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the United States, the European Union, Canada or elsewhere outside of India, please be aware that information we collect may be transferred to and processed in India. By using the service, or providing us with any information, you consent to the transfer of such information in and to India and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.
Notification of changes
If We change this Privacy Policy and seek to use personal information which has already been collected and stored by Us in a manner which is different from that stated at the time of collection, We will either notify the relevant website visitors and/or Customers via e-mail or otherwise in some manner through the Site or Service.
If We make any material changes in Our privacy practices that do not affect personal information already collected and stored by Us, We will post a notice on Our Site notifying Customers of the change.
Contact us
I. Support
We use third-party advertising companies to serve ads when you visit our website.
These companies may use information (not including your name, address, email address or telephone number)
about your visits to this and other websites in order to provide advertisements about goods and services that may interest you.
Any complaints or request or concerns with regards to the content or to report any abuse of laws or breach of these terms may be taken
up with the designated grievance officer as mentioned below via post or by sending an email to colombia@timesinternet.in to Mr. Kapil
Kapoor ("Grievance Officer").
II.Data controller officer
The data protection officer (DPO) appointed by TIL is Sumit Malhotra who can be contacted at sumit.malhotra@timesinternet.in
You can also write to:
Times Internet Limited
Express Building, 9-10, Bahadurshah Zafar Marg, New Delhi - 110002
If you have any queries, complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please do contact our Data Protection Officer.
Colombia Online Privacy Policy
Times Internet Limited, (“TIL”) is a wholly owned subsidiary of Bennett Coleman & Co. Limited and
powers / manages the website https://ads.colombiaonline.com/ ,https://www.colombiaonline.com/
and its sub-domains thereof (collectively referred to as “Site”).
TIL respects the privacy of its users and is committed to protect it in all respects. With a view to offer most enriching and holistic internet experience to its users, TIL offers a vast repository of online sites and variety of community services. This privacy policy (the "Privacy Policy") describes how Colombia Ad-Tech ("Colombia Online", "We", “Our” or "Us") collects and uses personal information relating to its users (“Customers”) visiting the Colombia Online website
This Privacy Policy only applies to the personal information of Our Customers from California region under the California Consumer Privacy Act (“CCPA”),
If you have any questions or comments regarding this Privacy Policy or its enforcement, please
contact us at colombia@timesinternet.in. Where appropriate we may refer you as Our Customer
with respect to any queries raised with us as being the data controller.
Application of this Privacy Policy
Please read this Privacy Policy carefully - By visiting our Site or using/availing Colombia Ad-
Tech service (the "Service"), you confirm that you have read about and understand our use and
processing of your personal information as set out in this Privacy Policy.
If you are a Customer using the Service, this Privacy Policy is to be read in conjunction with Our
Terms of Service. "Terms of Service" as used herein shall refer to Our online terms of use as
well as the terms of any master service agreement or other agreement governing use of the
Service. Customers agree to be bound by the Terms of Service and to have read and understood
this Privacy Policy. Capitalized terms used here and defined in the Terms of Service shall have
the meanings set forth in the Terms of Service. Any additional agreements to which Customers
agree governing the provision of optional Colombia Ad-Tech features shall take precedence over
the terms of this Privacy Policy to the extent of any differences, so please read such order forms
or additional agreements carefully.
This Privacy Policy only addresses activities on Our Site and usage of our Services.
Links to third party websites
TIL includes links to other websites. Such sites are governed by their respective privacy policies,
which are beyond our control. Once you leave our servers (you can tell where you are by
checking the URL in the location bar on your browser), use of any information you provide is
governed by the privacy policy of the operator of the site you are visiting. That policy may differ
from ours. If you can't find the privacy policy of any of these sites via a link from the site's
homepage, you should contact the site directly for more information.
User Consent
By using the Site, you agree to our terms of collection, storage and use of your personal
information which you provide to us in accordance with this policy. In case of any roaming
Customer profile or if you are a traveller visiting various countries around the world and avail
our services, then we will consider the country of registration as your primary country and the
consents obtained at the time of registration will be valid for your processing of personal
information.
Collection, Usage and Source of Personal Information
‘Personal Information’ or ‘PII’ is defined as “information that identifies, relates to, describes, is
reasonably capable of being associated with, or could reasonably be linked, directly or indirectly,
with a particular consumer or household.” such as the individual’s name, postal address, email
address, mobile number and any other identifier indicating to that particular person. When
anonymous information is directly or indirectly associated with personal information, the
resulting information also is treated as personal information. We or our service providers may
collect the below categories of information for the business or commercial purposes.
| Categories
of personal information We collect
|
Categories of sources |
Examples of uses |
| Personal Identifiers
Such as name, Company Name, email
address, photograph, designation,
contact number, date of birth, gender,
website, username, employment related
information, education related
information, Google sign in id
|
-You, if you choose to
provide it to Us
|
-
- Providing the Services
-
- Registration/Sign Up as a Publisher or Advertiser
-
- Contact Us
-
- Report Issue
-
- Providing comments
-
- Advertising Purposes
-
- Providing you with
Newsletters
-
- Lead generation campaigns
-
- Prefilled Lead Forms
-
- M360 Sign Up
-
- M360 Report Issue
-
- M360 Newsletter
-
- Managing data (DMP)
|
| Device information and Location
identifiersSuch as IP address; unique device ID,
UUID, Latitude, Longitude, country
code, GAID, IDFA
|
- - You, through your device
- - Third Parties and Service
Providers
|
- - Providing the Services
- - Contact Us
- - Report Issue
- - Providing Comments
- - Lead generation campaigns
- - Managing data (DMP)
- - M360 Sign Up
- - Creating User Profile
- - Prefilled Lead Forms
- - Advertisements (DFP)
|
|
Browsing/navigating data
Cookies
Please refer to our <Cookie Policy>
for more details
|
- -You, through your device
|
- - Providing the services
- - Marketing and Advertising Purposes.
- - Analyzing and improving the Services.
- - Personalizing content
|
|
Usage and log data
Such as devices details, interests, page
views and interaction with the Site
|
- - You, through your usage of
our websites
|
- - Marketing and Advertising Purposes.
- - Analyzing and improving the Services.
- - Personalizing content
|
Information we collect through third party
The Report Issue functionality on our Site is maintained separately by a third party vendor,
Zoho. If you report any issues here, the information which is provided by you through this
functionality is stored by Zoho and then passed on to us for issue resolution. We collect and
store such information.
Subscription or Paid service data
When you chose any subscription or paid service, Our payment gateway provider may collect
your personal information such as address or billing information, including your credit/debit
card number and expiration date etc. We may receive email ID, name, mobile number and
some financial or transactional information (for e.g., transaction id, etc.) from third party vendors
in case of payments, for reconciliation and validation of transactions and also for the purpose of
resolutions of complaints (in case of failed transactions and refunds).
Business or Commercial Purpose for Collection of Personal
Information
We collect the personal information described above for a variety of business purposes such as-
- • To perform Our obligations in connection with the Terms of Use which you accept by using
the Service and/or to comply with Our contract to provide Services to you or (if you are an
employee of a Customer) your employer; or
- • To run, grow and develop Our business;
- • To operate Our Site;
- • To allow Us to identify Customers;
- • To provide the Service;
- • To notify Customers of changes or updates to the Service;
- • To contact you in account recovery and other scenarios (such as breach notifications);
- • To assist in login and other uses related to Customers’ use of the Service;
- • To perform systems administration activities;
- • To track visitor trends;
- • To enable you to log into and use the Service;
- • To send marketing emails and newsletters;
- • For you to report any issue regarding the Services
- • For contacting Us
- • For providing you personalized Services
- • For providing Advertising
- • For billing and invoicing as per our services consumed
- • Sending account related emails
If we rely on your consent for us to use your personal information in a particular way, but you
later change your mind, you may withdraw your consent by contacting us at
colombia@timesinternet.in and we will stop doing so. However, if you withdraw your consent,
this may impact the ability for us to be able to provide Our Services.
Based on your purchases for availing Our services, payment gateway partners may collect
information with respect to your credit/debit card details or other bank account details along
with your billing address. We may disclose Customer’s information like name, email, mobile
number, etc., to vendors, contractors, or others who assist Colombia in delivering certain
services (e.g. wallet payment). This information is stored by our payment gateway partners. For
instance, Colombia Online will be using the third party payment gateway partner such as PayU to
process and facilitate the payment of your advertising fee to Colombia Online. Please note that
Colombia Online does not directly collect any financial information such as credit card or debit
card or net banking details from you. Such payment gateway partners are not controlled by us.
When you visit such payment gateways you do so at your own risk. These payment gateways may
have their own privacy policies in place, which we recommend you review if you visit any such
payment gateways. We do not assume any responsibility or liability for such payment gateways,
the content of such payment gateways and their privacy practices, nor do we endorse them. We
encourage you to familiarize yourself with the privacy statements provided by such payment
gateways prior to providing them with information about you or entering into any transactions
with them.
While transacting with these payment gateways, you may provide your financial information
including without limitation your bank account details, credit card account details or your details
pertaining to any payment settlement or pre-paid instrument service provider. Your Personal
Information, Sensitive Personal Data and financial information will be dealt by these payment
gateways in accordance with their respective privacy policies and other terms and conditions and
Colombia Online shall not be liable, accountable or responsible for Your Personal Information,
Sensitive Personal Data and Financial Information which you provide to these payment
gateways.
Onward transfer - disclosure of information to third parties
Except as expressly set out in this Privacy Policy, We will not sell, lease or exchange the personal
information relating to Our Customers; to third parties without first obtaining express consent,
unless permitted or required by law.
TIL shares the personal information to any third-party without obtaining the prior consent of
the Customer in the following limited circumstances:
i) Associated Service Providers
Companies associated with us who process personal information on Our behalf to provide
Services such marketing, reporting issues and deriving analytical insights. The personal data is
shared to our associated Service Providers under appropriate contractual agreements to
safeguard your personal data from any misuse, leak, reselling and unauthorized access.
ii) Associated Third Parties
We may share or disclose the data with Third Parties for various purposes as generating lead
campaigns, providing advertisements and managing data captured. We share or disclose your
information to third parties only upon obtaining explicit consent from you. In case you do
not wish Colombia to share or disclose your personal information to any third parties, you
can do so by referring to the Do Not Sell My Info section in this Privacy Policy
iii) Public Authority or Compliance with Law
When it is requested or required by law or by any court or governmental agency or authority
to disclose, for the purpose of verification of identity, or for the prevention, detection,
investigation including cyber incidents, or for prosecution and punishment of offences.
These disclosures are made in good faith and belief that such disclosure is reasonably
necessary for enforcing these terms and for complying with the applicable laws and
regulations.
iv) Group Companies
TIL proposes to share such information within its group companies and officers and
employees of such group companies for the purpose of processing personal information on
its behalf. We also ensure that these recipients of such information agree to process such
information based on our instructions and in compliance with this Privacy Policy, any other
appropriate confidentiality and security measures.
v) Enforce Our Terms of Use and agreements
We may disclose your personal information to third parties in order to enforce or apply Our
Terms of Service, or any other agreement or to respond to any claims, to protect Our rights
or the rights of a third party, to protect the safety of any person or to prevent any illegal
activity.
vi) Protect rights and property
We may disclose your personal information to protect the rights, property, or safety of
Colombia Online, Our staff, Our Customers or other persons. This may include exchanging
personal information with other organizations for the purposes of fraud protection.
vii) Legal
In the event Colombia Online is merged with or acquired by another company or in case of
re-organization or re-structuring of business, we and our affiliates may share your personal
information, wholly or in part, with another business entity.
Information use by the company
The Information as supplied by the Customers enables us to improve the Services and provide
you the most user-friendly experience. In some cases/provision of certain service(s) or utility
(ies), we may require your contact address as well. All required information is service dependent
and the Company may use the above said Customer Information to, maintain, protect, and
improve the Services (including advertising on the "Website") and for developing new services.
We may also use your email address or other personally identifiable information to send
commercial or marketing messages with your consent [with an option to subscribe / unsubscribe
(where feasible)]. We may, however, use your email address without further consent for non-
marketing or administrative purposes (such as notifying you of major changes, for customer
service purposes, billing, for notifying you in case of breach incidents, etc.)
Any personally identifiable information provided by you will not be considered as sensitive if it is
freely available and / or accessible in the public domain like any comments, messages, blogs,
scribbles available on social platforms like Facebook, twitter etc.
Any posted/uploaded/conveyed/communicated by Customers on the public sections of the
"Website" becomes published content and is not considered personally identifiable information
subject to this Privacy Policy.
When you register with our Services, we contact you from time to time about updating of your
personal information to provide the Customers such features that we believe may benefit /
interest you
How long we store your personal information
We keep your personal information for no longer than necessary for the purposes for which the
personal information is processed. The length of time for which We retain personal information
depends on the purposes for which We collect and use it and/or as required to comply with
applicable laws and to establish, exercise or defend Our legal rights.
Except as required by applicable laws or in order to defend any actual or possible legal claims,
We will take reasonable steps to return or irretrievably delete all personal data processed on
behalf of Our Customers when it is no longer required to exercise or perform Our rights or
obligations under Our Terms of Service, and in any event within 6 months of expiry or
termination of Our Terms of Service.
California Residents’ Rights
A. Right to Know
When you use TIL's websites, we make good efforts to provide you, with access to your personal
information as and when requested. You can request and receive a copy of the specific pieces of
the personal information that We have collected from you in the last 12 months of making the
request. You will receive the copy of your requested information electronically in a portable and
technically feasible format, free of charge. This request can be made by the user twice in a period
of 12 months.
We shall further ensure that any personal information or sensitive personal data found to be
inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for
such personal information or sensitive personal data to be retained by law or for legitimate
business purposes.
You can exercise these rights by sending us an e-mail at colombia@timesinternet.in or
<additional method >
If any advertiser wish to verify, correct, update the information provided, he/she may login to
the portal and change under billing information tab or can raise the request under report issue.
B. Right to Delete
We retain your personal information as long as necessary for the performance of the contract
between you and us to comply with our legal obligations.
If you no longer want us to use your information then you can request that we delete your
personal information and close your Colombia Online account, by sending us an email at
colombia@timesinternet.in or < additional method >
Please note that if your request for the erasure of your personal information;
- ● We may retain some of your personal information as necessary for our legitimate
business interests, such as fraud detection and prevention and enhancing safety. For
example, if we suspend a Colombia Online account for fraud or safety reasons, we may
retain certain information from that account to prevent that Customer from opening a
new account in the future.
- ● We may retain and use your personal information to the extent necessary to comply with
our legal obligations. For example, we may keep some of your information for tax, legal
reporting and auditing obligations.
-
● Because we maintain copies of personal information to protect from accidental or
malicious loss and destruction, residual copies of your personal information may not be
removed from our backup systems for a limited period of time.
-
● In certain cases where deletion of your personal information is not feasible, We will
implement appropriate measures to deidentify it so that it no longer associates with You
Please be aware that if you do not allow us to collect personal information from you, we may not
be able to deliver certain experiences, products, and services to you, and some of our services
may not be able to take account of your interests and preferences. If collection of personal
information is mandatory, we will make that clear at the point of collection so that you can make
an informed decision whether to participate.
We may take 45 days from the date of receipt of request to complete your requests. However, if
the nature of the requests are excessive in nature or would require significant effort then may ask
for an extension of 45 days by giving a prior notice to you with the reason for the extension.
We may take 45 days from the date of receipt of request to complete your requests. However, if
the nature of the requests are excessive in nature or would require significant effort then may ask
for an extension of 45 days by giving a prior notice to you with the reason for the extension.
Do Not Sell My Info
Under CCPA, users based out of California have the right to “Opt Out” of sale of their
information at any time. Please be advised that Colombia does not sell personal information for
monetary consideration; however, we may share certain personal information with third parties
under circumstances which might be deemed a “sale” under the California Consumer Privacy
Act
Therefore, if you would like to proceed with your “Do Not Sell My Info” request, use the
following button.
Alternatively, you can submit a request via <email> that includes your name, registered email id
or mobile number.
Please note that we do not knowingly sell the personal information of minors under 16 years of
age without legally required affirmative authorization.
Cookies
To improve the responsiveness of the Site for our Customers, we may use "cookies", or similar
electronic tools to collect information to assign each visitor a unique, random number as a user
identification (User ID) to identify You. Unless you voluntarily identify yourself (through
registration, for example), we will have no way of knowing who you are, even if we assign a
cookie to your computer. The only personal information a cookie can contain is information you
supply. A cookie cannot read data off your hard drive. We receive and store certain types of
information whenever you interact with us via website, application or service through your
computer/laptop/netbook or mobile/tablet/pad/handheld device etc. We only capture cookies
essential for the functioning of our Service and do not capture any information that may
uniquely identify you.
Privacy protection for children
Colombia doesn't knowingly show any interest based advertisement to & collect and maintain
data from children less than 16 years of age. If we realize we have unknowingly collected data
from children less than 16years of age, we make considerable efforts to remove such information
from our system.
Security
We take appropriate security measures to protect against unauthorized access to the data or
unauthorized alteration, disclosure or destruction of the same. These include internal reviews of
our data collection, storage, processing practices and security measures, including appropriate
encryption and physical security measures to guard against unauthorized access to systems where
we store personal data.
All information gathered on TIL is securely stored within the TIL controlled database. The
database is stored on servers secured behind a firewall; access to the servers is password-
protected and is strictly limited.
If you know or have reason to believe that your Colombia Online account credentials have been
lost, stolen, altered, or otherwise compromised or in case of any actual or suspected
unauthorized use of your account, please contact us by contacting our customer support team.
Data transfer, storage and processing
We may transfer your personal information to individual companies of the TIL affiliated
companies or third parties in locations around the world for the purposes described in this
privacy policy. Wherever your personal information is transferred, stored or processed by us, we
will take reasonable steps to safeguard the privacy of your personal information. Additionally,
when using or disclosing personal information transferred from the European Union, we use
standard contractual clauses approved by the European Commission, adopt other means under
European Union law for ensuring adequate safeguards.
Colombia is operated in the Republic of India. Given that we are an international business, our
use of your information necessarily involves the transmission of data on an international basis. If
you are located in the United States, the European Union, Canada or elsewhere outside of India,
please be aware that information we collect may be transferred to and processed in India. By
using the service, or providing us with any information, you consent to the transfer of such
information in and to India and other applicable territories in which the privacy laws may not be
as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.
Notification of changes
If We change this Privacy Policy and seek to use personal information which has already been
collected and stored by Us in a manner which is different from that stated at the time of
collection, We will either notify the relevant website visitors and/or Customers via e-mail or
otherwise in some manner through the Site or Service.
If We make any material changes in Our privacy practices that do not affect personal
information already collected and stored by Us, We will post a notice on Our Site notifying
Customers of the change.
Metrics
California law requires Us to compile metrics for the previous calendar year regarding consumer
requests and responses catered. Colombia will disclose the metrics with relevant details by July
every year.
Contact us
I. Support
We use third-party advertising companies to serve ads when you visit our website. These
companies may use information (not including your name, address, email address or telephone
number) about your visits to this and other websites in order to provide advertisements about
goods and services that may interest you. Any complaints or request or concerns with regards to
the content or to report any abuse of laws or breach of these terms may be taken up with the
designated grievance officer as mentioned below via post or by sending an email
to colombia@timesinternet.in to Mr. Kapil Kapoor ("Grievance Officer").
II. Complaints
You can write to our data protection officer in case of any grievance or compliant. You have the
right to complain about the data processing activities carried out by Colombia Ad-Tech before
the competent data protection authorities.
If you have questions about the specific personal information about you that we process or
retain, and your rights regarding that personal information, please contact our customer support
team via colombia@timesinternet.in.
III. Data controller officer
The data protection officer (DPO) appointed by TIL is Mr. Sumit Malhotra who can be
contacted at sumit.malhotra@timesinternet.in
You can also write to:
Times Internet Limited
Express Building, 9-10, Bahadurshah Zafar Marg, New Delhi - 110002
If you have any queries, complaints regarding the collecting, processing, transfer of personal
data/information or regarding this policy please do contact our Data Protection Officer.